VMware Cloud Community
vinay1
Enthusiast
Enthusiast

VM snapshots fails at 95%

Hi Guys,

I have a VM with guest Windows server 2008R2 on ESXi 5.5. I am using a Netbackup to backup these VMs. while running the backup for this VM, the backup fails and when i check in the vCenter Server, the below error observed.

An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.

An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR.

Please assist at the earliest.

regards

VK

Reply
0 Kudos
7 Replies
a_p_
Leadership
Leadership

What you may try as a first step is to run vssadmin list writers from the command line on the Windows server to see whether any of the VSS writers shows errors.

André

Reply
0 Kudos
vinay1
Enthusiast
Enthusiast


Hi ,

Checked by running the command and found "Last error: No Error" reported with all writer names.

regards

VK

Reply
0 Kudos
a_p_
Leadership
Leadership

Are there an errors/warnings in the Windows Event Logs (or other Windows/backup log files) regarding VSS issues like e.g. timeouts?


André

Reply
0 Kudos
vinay1
Enthusiast
Enthusiast


checked there is no log in the event viwer related to VSS.

Reply
0 Kudos
nimaghajarieh
Contributor
Contributor

Hi,

It is one weak i have the same problem Smiley Sad did you find the solution?

Re: Could not take snapshot of the virtual machine. ESX Server/vCenter Server reported the following...

Reply
0 Kudos
esxfan
Contributor
Contributor

Same Problem for some VMs. Any Solution available?

Thx

Reply
0 Kudos
e2p2
Contributor
Contributor

I have been seeing this issue intermittently on a number of my servers when I have Backup Exec run a backup of the VM.  I have found a solution but it is specific to Backup Exec.  If I restart the Backup Exec Agent on the affected machine I can then create a snapshot without issue.  I have create a scheduled task to restart this service an hour before my scheduled backup jobs.  Restarting this service also kicks off the "Volume Shadow Copy Service" and the "Microsoft Shadow Copy Provider".

Reply
0 Kudos