Help - Error "Disk.vmdk has one or more internal errors that cannot be fixed"

[mohammed212]

Good day all,

I am running Windows 8 in vmware fusion 7.1.1 and after my macbook froze I can not start windows 8. I get an error meesage saying that:

-------------------------------------------

"The disk /Users/XXXX/XXXX/Virtual Machines.localized/Windows 8 x64.vmwarevm/Virtual Disk.vmdk has one or more internal errors that cannot be fixed.

Restore from a backup copy of this disk.

The specified virtual disk needs repair

Cannot open the disk '/Users/XXXX/XXXX/Virtual Machines.localized/Windows 8 x64.vmwarevm/Virtual Disk.vmdk' or one of the snapshot disks it depends on.

Module Disk power on failed.

Failed to start the virtual machine"

--------------------------------------------

I have very important files and i need restore them. I used VMDKmounter to restore the data but it dose not work.

Please, help me if there is any way to restore the data.

Thank you,

[mohammed212]

I tried repair method "Repairing a sparse virtual disk in Fusion (1023888)" but it does not work.

In terminal i wrote "sudo /Applications/VMware\ Fusion.app/Contents/Library/vmware-vdiskmanager -R <HD location>"

I got message that "the virtual hard disk is corrupted and can not be repaired". 

Thanks,

[a_p_]

I can't promise anything, but if you want I will take a look at the virtual disk files.

To help figure out what is what, the best way to provide comprehensive diagnostic information is to use the "Collect Support Information" command from the VMware Fusion (menu bar) > Help > Collect Support Information and then attach the .zip file (or .tgz file if pre-version 6) it created on your Desktop to a reply post.

André

[mohammed212]

Thank you for your help.

Attached is the ZIP file.

[a_p_]

I'm afraid there's nothing that I can do in this case. The virtual disk file "Virtual Disk.vmdk" has a size of only ~7MB, which means that the major portion of the data got cut off. Even the .vmdk file's metadata should be at least ~29MB in size. What you could try is to run a file recovery tool (or involve a data recovery company) to see if some of the data you need can be recovered. Sorry.

André

[mohammed212]

Please, advice me if you are familiar with good recovery tool or company? 

Thank you,

[a_p_]

If the data is really important ad needs to be recovered, you should immediately stop using the MAC (i.e. shut it down). You'll find several hits when you search the Internet for data recovery companies, one of the well known ones is Kroll Ontrack.

André