How much memory have you for the connection broker? Recommended is 10GB
each server have 12GB RAM and 4CPU
base of my Netstat report for past 24Hr at the time of hiccup the connection on port 443 jump like 50 to 200 then goes back down , do you think some one attacking the port ?
Was this resolved? What was the issue and resolution?
No is not , and no one has any idea why is happening , but we still looking
Do you have the same issue ?
We are having te same issue. And we dont have that much sessions open (about 20 connected). It's the second time this happened in about 2 months. I hope someone finds the resolution..
Interesting ours start around that time also, but it seem yours issue is better then the one we have but in other hand you have 20 connection and we have 400 +
Can you tell me about your setup? Want compare it to ours,
We are using windows 2008 R2 with 12GB RAM and 4CPU, the connection broker
are VM and running on ESXI 5.5 and we are using F5 load balancer,
We just had the same issue for the second time today
We dont have a loadbalancer (yet), instead we use the security server on which the error occurs.
We are unning the same specs (VM and ESXI), but i increased the memory today from 4GB to 10GB. Hope this helps..
I suspect a user doing something wich makes the CPU go crazy, but i have to investigate further. Will post when i find out more...
are your external user using any type of VPN , if they do what company ?
do you see the errore message in log ? or you ony see the port get close ?
it seem is not F5 we remove it and still was happening
but i find work around , it seem if i disable "HTTP(S) secure tunnel " and reboot the server the problem doesn't happens anymore but then we have two issue .
teh work aroudn only work for internal if i do the same for extrnal connection broker to RDP access will not work
and when you disable this the HTML5 access will not work as well
Hi Dar 88,
What's your View Client version?
We fixed a similar connection flood problem in View Client side which is related with HTTP(s) secure tunnel. Would you please try to upgrade all your View Client to 3.4 or later(3.5 is available now)? With the new Client version, you can enable your secure tunnel again, then the RDP access from the external network could be work fine.
Thanks for reporting the issue!
We are seeing the Same thing. 10GB 4 CPU Windows 2008 R2 down for about 10 mins. Then just comes up. We are unable to connect to our URL. Existing users continue to work fine. Our VM is not showing any High CPU, MEM or Disk latency. No warnings or alerts in the Windows logs. But the security log has the <HTTPS Connection Processor>[PooledProcessor] Connection processor full - new connections may not be handled quickly
VMware View 5.2
Clients range from 2.3 to 3.4
Access is from the Internet only
How often is the F5 polling the ports on the Connection Server / Security server?
Hello guys, same thing here.
About every 2 days, connection manger stop responding for 5 to 10 minutes, clients receive a timeout when try to connect.
We are using Horizon View 6.0.2. On the conn mgr log, we can see the following MSGs:
2015-10-05T14:27:27.098Z WARN (0C0C-10A0) <HTTPS Connection Processor> [PooledProcessor] Connection processor pool full - new connections may not be handled quickly
2015-10-05T14:28:02.518Z INFO (0AC0-0E34) <DesktopControlJMS> [Audit] DISCONNECTED:Server:cn=bd6f159a-0041-4e70-8353-67ad2e8b3972,ou=servers,dc=vdi,dc=vmware,dc=int;Pool:cn=naw-scl-id,ou=server groups,dc=vdi,dc=vmware,dc=int;DNS:NAW-SCL-006.ord.aeropost.local;IP:192.168.103.115;USER:ORD\apscl17;USERDN:cn=s-1-5-21-1947257286-471255681-3969905885-3000,cn=foreignsecurityprincipals,dc=vdi,dc=vmware,dc=int;BROKERUSERSID:S-1-5-21-1947257286-471255681-3969905885-3000;
2015-10-05T14:28:02.518Z INFO (0AC0-0E34) <DesktopControlJMS> [DesktopTracker] User ORD\apscl17 disconnected from machine NAW-SCL-006 for desktop naw-scl-id - session allocated at October 5, 2015 12:51:15 PM UTC, connected for 96 mins 47 secs
2015-10-05T14:28:25.881Z WARN (0C0C-1184) <pool-1-thread-5> [PooledProcessor] Problem processing HTTP connection: Read timed out
2015-10-05T14:28:25.882Z WARN (0C0C-12AC) <pool-1-thread-7> [PooledProcessor] Problem processing HTTP connection: Read timed out
2015-10-05T14:28:25.883Z WARN (0C0C-13E8) <pool-1-thread-14> [PooledProcessor] Problem processing HTTP connection: Read timed out
2015-10-05T14:28:25.883Z WARN (0C0C-10A8) <pool-1-thread-2> [PooledProcessor] Problem processing HTTP connection: Read timed out
Any help to resolve this?
Thanks and regards, Carlos Luna