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ahtapok
Contributor
Contributor

esxi 5.5.0 82599EB 10-Gigabit SFI/SFP+ Network Connection issue

Hello,

i installed esxi 5.5.0 on my device but i cant use "Intel Corporation 82599EB 10-Gigabit SFI/SFP+" and " Intel Corporation 82576 Gigabit Network Connection" interfaces. it seems "enabled but offline" can someone help me ?

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Alistar
Expert
Expert

Hi there,

did you try esxcli network nic up -n vmnicX ? More info here: VMware KB: The esxcli network nic down/up commands fail to restart a NIC

Stop by my blog if you'd like 🙂 I dabble in vSphere troubleshooting, PowerCLI scripting and NetApp storage - and I share my journeys at http://vmxp.wordpress.com/
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ahtapok
Contributor
Contributor

No i didnt try and also this module interfaces are never be up Smiley Happy all ports leds are blink continuously.

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Alistar
Expert
Expert

Then please try that command out where vmnicX is the vmnic you want to try to bring up- so you will enter vmnic2 through vmnic7. Please report your results back here, this is quite odd situation.

Stop by my blog if you'd like 🙂 I dabble in vSphere troubleshooting, PowerCLI scripting and NetApp storage - and I share my journeys at http://vmxp.wordpress.com/
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ahtapok
Contributor
Contributor

today i tried again but nothing change Smiley Happy definitely odd situation and i have no any idea about this issue.

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ahtapok
Contributor
Contributor

i think it seems like some controller services for interfaces are not running.

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vlho
Hot Shot
Hot Shot

Hi ahtapok,

what is your hardware (vendor)?

what is build of your installed ESXi?

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ahtapok
Contributor
Contributor

Hi vlho,

its little bit complicate Smiley Happy also its IPS (Intrusion prevention system) device but i delete IPS running system and installed esxi5.5.0 i cant share which vendor but i can share which CPU whic nic etc. is it useful? which other information do you need?

thank you.

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vlho
Hot Shot
Hot Shot

Hi,

I asked what is vendor of your server or motherboard where is running ESXi,

ie. HP, Dell, IBM, etc.

And what is build of your installed ESXi, e.g. 2302651...

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MKguy
Virtuoso
Virtuoso

What ixgbe NIC driver version are you running? Check with this command:

# esxcli software vib list | grep ixgbe

A recent ixgbe driver version (3.15.1.8-1OEM.550.0.0.1198611) is available here:

http://vibsdepot.hp.com/hpq/dec2014/esxi-550-devicedrivers/ixgbe-3.15.1.8-1240857.zip

Also post the output of the following command:

# esxcli hardware pci list | grep "Device Class: 0x0200" -A20 -B15

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ahtapok
Contributor
Contributor

OK i update ixgbe NIC driver but nothing changed also attached outputs of command and "smbiosDump" output

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MKguy
Virtuoso
Virtuoso

I've checked the PCI ID information of your specific NIC and it's not on the VMware HCL:

http://www.vmware.com/resources/compatibility/search.php?deviceCategory=io

It's not even part of the PCI devices database:

http://pciids.sourceforge.net/pci.ids

This seems like a special kind of bypass adapter. You mentioned this is a re-purposed IPS system, so it makes sense and I suppose it relies on a special driver provided by the IPS OS to function properly. With other OSes and their default drivers, this will probably cause weird issues like you're experiencing. I don't think there is an easy/feasible way to get these NICs to work on ESXi.

As a side note, on an IPS system I have the actual NICs are not exposed as normal NIC devices to the bare (Linux-based) IPS OS either, but instead abstracted somewhere at the driver/kernel level.

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