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kaufmanm
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Log Insight 2.5 beta not installed?

I just deployed VMware-vRealize-Log-Insight-2.4.1-2271145.ova but I'm not getting any response trying to reach the web interface. There isn't a /usr/lib/loginsight directory on the VM, see attached image. Any idea what's going on or what to check for? I can ssh to the VM fine.

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sflanders
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Sounds like you are experiencing this (from the release notes):

  • New Log Insight deployment fails to start
    On rare occasions when you first deploy a Log Insight virtual appliance you may see an error message "Failed to start new deployment".
    Workaround: Restart the newly deployed Log Insight virtual appliance to fix the problem.
  • New Log Insight deployment fails to bootstrap
    If you deploy a Log Insight appliance and do not bootstrap it shortly after deployment, you may see an error message "Failed to start new deployment" when you try to bootstrap it later.
    Workaround: Restart the newly deployed Log Insight virtual appliance to fix the problem.

Can you try redeploying and see if it fixes the problem?

Hope this helps! === If you find this information useful, please award points for "correct" or "helpful". ===

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sflanders
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Jump to solution

Sounds like you are experiencing this (from the release notes):

  • New Log Insight deployment fails to start
    On rare occasions when you first deploy a Log Insight virtual appliance you may see an error message "Failed to start new deployment".
    Workaround: Restart the newly deployed Log Insight virtual appliance to fix the problem.
  • New Log Insight deployment fails to bootstrap
    If you deploy a Log Insight appliance and do not bootstrap it shortly after deployment, you may see an error message "Failed to start new deployment" when you try to bootstrap it later.
    Workaround: Restart the newly deployed Log Insight virtual appliance to fix the problem.

Can you try redeploying and see if it fixes the problem?

Hope this helps! === If you find this information useful, please award points for "correct" or "helpful". ===
kaufmanm
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Thanks for the suggestion. After deleting the old instance and redeploying it started successfully.

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