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Windows 8.1 October rollup KB2995388 and issue with Workstation 10

goldens Oct 14, 2014 11:35 AM

Just installed this update today, noticed after that I could no longer start any VMs with the error of "Not enough physical memory is available", even though 60gb were free and 47gb was allocated available to VMs. Rebooted, same issue...uninstalled the patch and everything working fine again.

Anybody else running a 8.1 host install this yet?

1. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

krassie Oct 14, 2014 11:58 AM (in response to goldens)

I have the same issue - not enough physical memory after the latest (8.1) updates... Running on 16GB RAM, 14GB available on average...
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2. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

dariusd Oct 14, 2014 12:03 PM (in response to goldens)

Thanks for reporting this. We'll investigate ASAP.
--
Darius
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3. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

Freeker47 Oct 14, 2014 12:08 PM (in response to goldens)

Having the same problem since I installed the latest update. Thanks for looking into this.
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4. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

krassie Oct 14, 2014 12:23 PM (in response to Freeker47)

At least one workaround - uninstalling KB2995388 worked for me - VM's now run with no issues...
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5. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

Steve78 Oct 14, 2014 12:25 PM (in response to goldens)

I also have this issue after installing the October updates.

As a workaround:

Open the config.ini file located at C:\ProgramData\VMware\VMware Workstation.

Add this line:

vmmon.disableHostParameters = "TRUE"

Save & reboot your PC.
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6. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

goldens Oct 14, 2014 12:29 PM (in response to goldens)

Looks like this has happened before when Windows 7 SP1 came out: VMware KB: After installing Windows 7 SP1, VMware Workstation reports the error: Not enough physical memory is avail…
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7. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

Darren78 Oct 14, 2014 12:34 PM (in response to goldens)

Yeah have the same issue...going to uninstall KB2995388 for now
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8. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

dariusd Oct 14, 2014 12:44 PM (in response to goldens)

Yep, we need to make Workstation compatible with certain updates to the OS itself – almost every major OS update and occasionally minor updates too.
--
Darius
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9. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

ikroumov Oct 14, 2014 1:34 PM (in response to goldens)
Same issue here as well. After installed Oct 14 2014 MS patches I cannot power on any ov the virtual machines that i have. The host machine has plenty of memory and the hosted guest machine is running CentOS 6.5 with 1 GB of ram. Workstation is v 10.0.3 build-1895310

The attached file is the error message

CannotPowerOnVMs-InstalledMS-Patches-10142014.PNG 20.0 K
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10. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

ikroumov Oct 14, 2014 1:46 PM (in response to Steve78)

This workaround listed by Steve78 Oct 14, 2014 12:25 PM works without any problem. Thanks
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11. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

TomErik Oct 15, 2014 3:35 AM (in response to goldens)

Ended up with the same problem after installing KB2995388. I did the quick fix from Steve78 (in this thread) and it worked for me.
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12. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

ralpho Oct 15, 2014 6:07 AM (in response to goldens)

Same issue with Workstation 9:

VMWare Workstation 9.0.4 build-1945795

Installed on:
Windows 8, 64-bit (Build 9200) 6.2.9200
32752 MB

Just applied the October 2014 Windows Updates and after rebooting Workstation 9 did not/could not see most of the available memory (I think it thought there was less that a GB available when in fact only ~2GB of the 32GB installed were in use)

Temporary fix was to roll-back the system state to the restore point Windows Update made before applying the updates.
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13. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

jmetzner1 Oct 15, 2014 8:05 AM (in response to goldens)

I'm running the Technology Preview, and was getting "internal error" trying to launch VMs after yesterday's patches were installed. The config.ini change worked for me. (Note that you have to have to open the ini file as admin to modify it.)
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14. Re: Windows 8.1 October rollup KB2995388 and issue with Workstation 10

derekmski Oct 15, 2014 10:42 AM (in response to goldens)

I am also facing this issue with Windows 8.1 x64. None of my virtual machines power on saying not enough physical memory when I have 16gb.
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