4 Replies Latest reply on Mar 8, 2017 2:01 AM by kevinpower

    Agent Unreachable - Only one connection server

    leemill Novice

      We have an agent unreachable issue but it is only affecting one connection server of the pair that we run. Some of our View desktops go agent unreachable following a restart but only on one of the connection servers. On the other server they are fully available and work OK. I've checked for connectivity between the desktop and the 'bad' connection server and that seems fine even when the unreachable status is shown.

      Restarting the View Agent Service on the desktop seems to restore the agent connectivity but obviously this is causing some issues.

      Has anyone encountered / solved a similar issue?