VMware vCenter Converter Standalone Server version 5.5.2 build-1890136 running under Windows 7 Pro x64.
Service fails to start in a timely fashion.
Log Name: | System |
Source: | Service Control Manager |
Date: | 7/24/2014 6:59:11 AM |
Event ID: | 7000 |
Task Category: None
Level: | Error |
Keywords: | Classic |
User: | N/A |
Computer: | HOMESRV3 |
Description:
The VMware vCenter Converter Standalone Server service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> | |
<EventID Qualifiers="49152">7000</EventID> | |
<Version>0</Version> | |
<Level>2</Level> | |
<Task>0</Task> | |
<Opcode>0</Opcode> | |
<Keywords>0x8080000000000000</Keywords> | |
<TimeCreated SystemTime="2014-07-24T13:59:11.690429600Z" /> | |
<EventRecordID>200042</EventRecordID> | |
<Correlation /> | |
<Execution ProcessID="640" ThreadID="644" /> | |
<Channel>System</Channel> | |
<Computer>HOMESRV3</Computer> | |
<Security /> |
</System>
<EventData>
<Data Name="param1">VMware vCenter Converter Standalone Server</Data> | |
<Data Name="param2">%%1053</Data> |
</EventData>
</Event>
Can you post the server log located at C:\ProgramData\VMware\VMware vCenter Converter Standalone\logs.
Hi,
please post content of vmware-converter-server.log
in the meantime...
- check regional settings in OS:
- check if converter service can interact with desktop:
Click Start > Run, type services.msc than click OK
Right-click the VMware VirtualCenter Converter Standalone Agent service and click Properties.
Click the Log On tab.
If the option is unchecked unchecked, select the Allow service to interact with desktop option.
Also check under which account is the service configured to start...
In addition perform checks mentioned in articles below:
VMware KB: Troubleshooting checklist for VMware Converter
_________________________________________________________________________________________
If you found this or any other answer helpful, please consider to award points. (use Helpful or Correct buttons)
Regards,
P.
Here's the log file as requested. The odd thing is the error was logged in the Windows event log at 13:59 but the Converter log (below) has entries before and after this time, but nothing anywhere near this time.
Section for VMware vCenter Converter Standalone, pid=2212, version=5.5.2, build=1890136, option=Release
2014-07-24T10:48:41.205-07:00 [02500 info 'Default'] Logging uses fast path: true
2014-07-24T10:48:41.220-07:00 [02500 info 'Libs'] VThreadBase detected multiple threads.
2014-07-24T10:48:41.220-07:00 [02500 info 'Default'] Handling bora/lib logs with VmaCore facilities
2014-07-24T10:48:41.220-07:00 [02500 info 'Default'] Initialized channel manager
2014-07-24T10:48:41.220-07:00 [02500 info 'Default'] Current working directory: C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone
2014-07-24T10:48:41.220-07:00 [02500 info 'Default'] ThreadPool windowsStackImmediateCommit = true
2014-07-24T10:48:41.220-07:00 [02500 info 'ThreadPool'] Thread pool on asio: Min Io, Max Io, Min Task, Max Task, Max Concurency: 1, 121, 2, 60, 2147483647
2014-07-24T10:48:41.220-07:00 [02500 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:41.220-07:00 [02500 info 'Default'] Trying converter_server
2014-07-24T10:48:41.220-07:00 [02988 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:41.220-07:00 [02800 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:41.220-07:00 [03044 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:41.501-07:00 [02500 info 'Default'] Trying ufa_agent
2014-07-24T10:48:41.517-07:00 [02500 info 'Default'] [shutdownMgr,25] Ufa shutdown manager registered.
2014-07-24T10:48:41.517-07:00 [02500 info 'Default'] [helper,454] Initializing SSL Contexts
2014-07-24T10:48:45.464-07:00 [02500 info 'Default'] Vmacore::InitSSL: handshakeTimeoutUs = 20000000
2014-07-24T10:48:55.551-07:00 [02500 info 'Default'] [helper,507] Initializing certificates
2014-07-24T10:48:55.778-07:00 [02500 info 'Default'] [task,2069] [LRO] 32 max LROs
2014-07-24T10:48:55.778-07:00 [02500 info 'Default'] [task,2071] [LRO] 6 reserved internal LROs
2014-07-24T10:48:55.778-07:00 [02500 info 'Default'] [task,2073] [LRO] 6 reserved short LROs
2014-07-24T10:48:55.778-07:00 [02500 info 'Default'] [task,2075] [LRO] 12 reserved long LROs
2014-07-24T10:48:55.778-07:00 [02500 info 'Default'] [task,2087] [LRO] 86400-second task lifetime
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'hi_IN' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\iso2win.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'az_AZ' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\iso2win.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'sr_SP' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\iso2win.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'az_AZ' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\isodata.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'sr_SP' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\isodata.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 warning 'Locale'] Duplicate key 'uz_UZ' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\isodata.vlcl', only first one is used
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Added locale path C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\ to locale map
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (de) removeable (false) resmap (015e14c8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (fr) removeable (false) resmap (015e1518) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (ja) removeable (false) resmap (015e1568) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (zh_CN) removeable (false) resmap (015e15b8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Added locale path C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\ to locale map
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (de) removeable (false) resmap (015e14c8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (en) removeable (false) resmap (015e01b8) extKeys (00000000) (
2014-07-24T10:48:55.801-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (fr) removeable (false) resmap (015e1518) extKeys (00000000) (
2014-07-24T10:48:55.809-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (ja) removeable (false) resmap (015e1568) extKeys (00000000) (
2014-07-24T10:48:55.809-07:00 [02500 info 'Locale'] Delay loading resources: path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (zh_CN) removeable (false) resmap (015e15b8) extKeys (00000000) (
2014-07-24T10:48:55.809-07:00 [02500 info 'Locale'] Added locale path C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\ to locale map
2014-07-24T10:48:55.809-07:00 [02500 info 'Locale'] Locale subsystem initialized from C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\ with default locale en.
2014-07-24T10:48:55.809-07:00 [02500 info 'Locale'] LoadResources path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)
2014-07-24T10:48:55.825-07:00 [02500 info 'Locale'] LoadResources path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\coreLocale\) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)
2014-07-24T10:48:55.833-07:00 [02500 info 'Locale'] LoadResources path (C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\) locale (en) removeable (false) resMap (015e01b8) extKeys (00000000)
2014-07-24T10:48:55.840-07:00 [02500 warning 'Locale'] Duplicate key 'LicenseManager.LicenseInfo.vaai.label' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/default.vmsg', only first one is used
2014-07-24T10:48:55.840-07:00 [02500 warning 'Locale'] Duplicate key 'LicenseManager.LicenseInfo.vaai.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/default.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'com.vmware.vim.license.Feature.vaai.label' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'com.vmware.vim.license.Feature.vaai.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOWNative.label' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOWNative.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW32.label' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW32.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW64.label' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.guest.WindowsRegistryManager.RegistryKeyName.RegistryKeyWowBitness.WOW64.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.GuestInfo.AppStateType.none.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.848-07:00 [02500 warning 'Locale'] Duplicate key 'vm.GuestInfo.AppStateType.none.summary' in file 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/enum.vmsg', only first one is used
2014-07-24T10:48:55.942-07:00 [02500 warning 'Locale'] Key 'Internal.Tasks.SingleSpacedList' in module 'task' under 'C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\vimLocale\en/' was previously defined; ignored
2014-07-24T10:48:58.092-07:00 [02500 info 'Libs'] [ADS] Local Domain : WORKGROUP
2014-07-24T10:48:58.092-07:00 [02500 info 'Libs'] [ADS] IsWorkgroup: Yes
2014-07-24T10:48:58.092-07:00 [02500 info 'Libs'] [ADS] Local Machine: HOMESRV3
2014-07-24T10:48:58.514-07:00 [02500 info 'Default'] BaseScheduler initialization complete -- void __thiscall Converter::Server::Scheduler::BaseScheduler::Initialize(const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerEnv>,const class boost::optional<class Converter::Server::Scheduler::SchedulerConstraints const &> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/baseScheduler.cpp:112")
2014-07-24T10:48:58.514-07:00 [02500 info 'Default'] Loaded all items from the scheduler's database tables. -- void __thiscall Converter::Server::Scheduler::BaseScheduler::LoadSchedulerItemIdMap(void) ("d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/baseScheduler.cpp:70")
2014-07-24T10:48:58.514-07:00 [02500 info 'Default'] Loaded all items from scheduler's database tables.Scheduler's item map contains 0 items. -- void __thiscall Converter::Server::Scheduler::PriorityQScheduler::LoadPriorityQ(void) ("d:/build/ob/bora-1890136/bora/sysimage/ufad/server/scheduler/priorityQScheduler.cpp:185")
2014-07-24T10:48:58.514-07:00 [02500 info 'Default'] [plugin,158] ServerPlugin Init
2014-07-24T10:48:58.514-07:00 [02500 info 'Ufa'] Initializing SSL context
2014-07-24T10:48:58.522-07:00 [02500 info 'Ufa'] Plugin initialized
2014-07-24T10:48:58.717-07:00 [04408 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:58.717-07:00 [04408 info 'Default'] [task,338] [task-internal-1] -- BEGIN -- TaskManager
2014-07-24T10:48:58.717-07:00 [04412 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:58.717-07:00 [04416 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:58.717-07:00 [02500 info 'Default'] [plugin,188] ServerPlugin Start
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa'] SOAP pipe name: \\.\pipe\vmware-converter-server-soap
2014-07-24T10:48:58.717-07:00 [04420 info 'ThreadPool'] Thread enlisted
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa.HTTPService'] Setting buffer size to 32768
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa.HTTPService'] Using default for nonChunkingAgents: 'VMware VI Client|VMware-client|VMware-client/3.*'
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa.HTTPService'] Using default for agentsNeedingContentLength: 'VMware-client'
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa.HTTPService'] Max buffered response size is 104857600 bytes
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa'] enableChunkedResponses: true
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa.HTTPService'] Http Service started: <server p:0x01529da8, '\\.\pipe\vmware-converter-server-soap'>
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa'] Soap (over Named Pipe) started on pipe \\.\pipe\vmware-converter-server-soap. enableRemoteAccess = false, nonRootAccess = true, useSSL = false
2014-07-24T10:48:58.717-07:00 [02500 info 'Ufa'] Plugin started
2014-07-24T10:48:58.717-07:00 [02500 info 'Default'] Running on OS: Windows 7 Professional, 64-bit Service Pack 1 (Build 7601); CPUs: 8
2014-07-24T10:48:58.717-07:00 [02500 info 'Default'] [serviceWin32,416] vmware-converter-server service started
2014-07-24T18:10:56.938-07:00 [02988 info 'Libs'] [ADS] Get user name failed: 1332
2014-07-24T18:10:56.938-07:00 [02988 info 'Libs'] [ADS] GetTokenInformation failed: 1312
2014-07-24T18:10:57.164-07:00 [02988 info 'Default'] [user,874] Successfully authenticated user Administrator from this local machine (using pipe)
2014-07-24T22:50:25.270-07:00 [02228 info 'Default'] [shutdownMgr,88] Ufa shutdown manager stopping... first make sure this thread is enlisted.
2014-07-24T22:50:25.270-07:00 [02228 info 'ThreadPool'] Thread enlisted
2014-07-24T22:50:25.270-07:00 [02228 info 'Default'] [shutdownMgr,93] Ufa shutdown manager stopping... Total number of callbacks: 1
2014-07-24T22:50:25.270-07:00 [02228 info 'Default'] [shutdownMgr,105] Ufa shutdown manager stopped
2014-07-24T22:50:25.270-07:00 [02800 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:25.270-07:00 [03044 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:25.270-07:00 [02988 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:25.301-07:00 [04408 info 'Default'] [task,343] [task-internal-1] -- FINISH -- TaskManager
2014-07-24T22:50:25.301-07:00 [04408 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:26.504-07:00 [04412 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:26.504-07:00 [04420 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:26.520-07:00 [02500 info 'Default'] [plugin,212] ServerPlugin WaitStop
2014-07-24T22:50:26.520-07:00 [02500 info 'Ufa'] Plugin stopped
2014-07-24T22:50:26.520-07:00 [02500 info 'ThreadPool'] Thread delisted
2014-07-24T22:50:26.520-07:00 [02464 info 'Default'] [serviceWin32,279] vmware-converter-server service stopped
In Services for VMware VirtualCenter Converter Standalone Agent the option "Allow service to interact with desktop" was not checked. I checked it and stopped and restarted the system.
I'll keep an eye on this over the next few days; also I'll shutdown and reboot the machine a couple times a day.
Thanks for the help.