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eranj1
Contributor
Contributor

Unable to login to vSphere Web client 5.5 - SSL verification error

Hi,

The issue is in a testing environment:

I changed the vCenter Windows 2012 R2 IP from 192.168.114.128 to 192.168.0.113.

I changed all the vCenter configuration files to the new IP.

However, I can't log in to the vSphere web client.

I enter the credentials and get:

Failed to connect to VMware Lookup Service https://192.168.0.113:7444/lookupservice/sdk - SSL certificate verification failed.

The commands in this video didn't help:

https://www.youtube.com/watch?v=MDV03H-gz6M

I don't have directory C:\OpenSSL\bin.

I also don't understand how to regenerate for the correct server IP (I checked and the certificates are for the previous IP)

This article was unclear for me:

http://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=2...

I don't understand where to locate the SSL Certificate Automation Tool, which path to choose when I try to create a new certificate, etc...

I tried to reinstall Single sign-on but I didn't solve the problem.

The output for listServices is:

C:\Program Files\VMware\Infrastructure\VMware\CIS\vmware-sso>ssolscli listServices https://192.168.0.113:7444/lookupservice/sdk

Intializing registration provider...

Getting SSL certificates for https://192.168.0.113:7444/lookupservice/sdk

Anonymous execution

Found 3 services.

Service 1

-----------

serviceId=Default-First-Site:791f155e-8268-4cfc-80cb-b0e90bbfceae

serviceName=The group check interface of the SSO server

type=urn:sso:groupcheck

endpoints={[url=https://192.168.0.113:7444/sso-adminserver/sdk/vsphere.local,protocol=vmomi]}

version=1.5

description=The group check interface of the SSO server

ownerId=

productId=product:sso

viSite=Default-First-Site

Service 2

-----------

serviceId=Default-First-Site:0a301dd8-158e-4009-8847-fb53f950924c

serviceName=The administrative interface of the SSO server

type=urn:sso:admin

endpoints={[url=https://192.168.0.113:7444/sso-adminserver/sdk/vsphere.local,protocol=vmomi]}

version=1.5

description=The administrative interface of the SSO server

ownerId=

productId=product:sso

viSite=Default-First-Site

Service 3

-----------

serviceId=Default-First-Site:bbff35a2-8e3d-4df2-ac41-bbe056f256ba

serviceName=The security token service interface of the SSO server

type=urn:sso:sts

endpoints={[url=https://192.168.0.113:7444/sts/STSService/vsphere.local,protocol=wsTrust]}

version=1.5

description=The security token service interface of the SSO server

ownerId=

productId=product:sso

viSite=Default-First-Site

Return code is: Success

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eranj1
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??

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