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adajio
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VMware vCenter Converter Standalone 5.5.0 build-1362012 - unknown internal error when trying to P2V Windows Server 2003 SP2

I have a Windows Server 2003 Standard SP2 box which is failing to convert using vCenter Converter Standalone 5.5.0 build-1362012. After submitting the task in the wizard GUI, I get “A general system error occurred: unknown internal error”. A virtual machine is created and then deleted moments later.

Create virtual machine

192.168.1.201

Completed

Find entity by UUID

Completed

Find entity by UUID

Completed

Open remote disk for read/write

Completed

Find entity by UUID

Completed

Open remote disk for read/write

Completed

Find entity by UUID

Completed

Remove entity

srv-cspnsn.CSPNSN.local

Completed

The destination is VMware ESXI version 5.5.0 build-1623387 managed by vSphere Client version 5.5.50 build-1618071. The destination datastore is a VMFS 5.60 volume with 4 MB block size, on an local SATA HDD with 923,50GB.

Both machine are in the same network and do not have any king or firewall ou ACL in switches.

In the log file the only error is "error 'Ufa.HTTPService'] Failed to read request; stream: <io_obj p:0x03403f24, h:-1, <pipe '\\.\pipe\vmware-converter-server-soap'>, <pipe '\\.\pipe\vmware-converter-server-soap'>>, error: class Vmacore::TimeoutException(Operation timed out)"

Any help would be much appreciated.

Thanks in advance.

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adajio
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Hi all,

Once the converter VMware-converter-en-5.5.1-1682692 doesn't handle the job, with a tip of friend uninstall the version Converter Standalone Client 5.5, and look for the version VMware-converter-4.0.0-146302 and install this version in other machine. Not on the one that I needed to be converter, but on the windows 7 Pro 64 bits.

After this run the Converter Standalone Client 4.4 and everything work fine.

Now I have the P2V machine converted and running smooth, like it was the real one!

Thank all of you.

Best regards,

ADAJio

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POCEH
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Please upload converter-worker.log; in case of remote P2V then converter-agent.log from the source computer.

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adajio
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Hi,

That's the files.

10x!

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POCEH
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Your error is:

2014-04-28T14:35:20.328+01:00 [04528 info 'Default'] Building partition list: Can't have more then one active partition on a disk.

You should clear active bit from one of the disks, presumes second one (be careful).

HTH

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adajio
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Hi,

Before of all, thank you POCEH for the tip!

Both HDDs are in danymic state, because have RAID 1 by software (windows server 2003 R2), so how do I clean active bit from one of the disks?

I even unplugged one of the disk, and them I try to convert by in the end the result is the some “A general system error occurred: unknown internal error”. The I undo the mirror in computer management, and then try again, but the some result (Create virtual machine, .... Remove entity).

Thank.

ADAJio

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POCEH
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It's not about your LDM structure, your physical disk configuration is:

2014-04-28T14:31:21.656+01:00 [03100 info 'Default'] Disk signature found 3831476155, disk size in sectors 976773168, sector size 512

2014-04-28T14:31:21.656+01:00 [03100 info 'Default'] Partition type found type SFS/LDM(66)/'SFS/LDM' start:63 size:106494822 active primary

2014-04-28T14:31:21.656+01:00 [03100 info 'Default'] Partition type found type SFS/LDM(66)/'SFS/LDM' start:106494885 size:870273180  primary

2014-04-28T14:31:21.703+01:00 [03100 info 'Default'] Disk signature found 2946843967, disk size in sectors 488397168, sector size 512

2014-04-28T14:31:21.703+01:00 [03100 info 'Default'] Partition type found type SFS/LDM(66)/'SFS/LDM' start:63 size:106494822 active primary

2014-04-28T14:31:21.703+01:00 [03100 info 'Default'] Partition type found type SFS/LDM(66)/'SFS/LDM' start:106494885 size:381897180  primary

And you can see that on both disks' first partition is active (i.e. bootable) and this situation confuses the Converter.

You must find a way to clear active bit on your second disk, and this should fix the issue.

Try DiskPart and 'inactive' command (select disk 1; select partition 1; detail partition - should see Active - Yes; inactive; detail partition - Active - No)

HTH

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adajio
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Hi,

As I sad before, the MBR isn't a basic it is dynamic. the tip that you show isn't work.

This is what happen when I try diskpart (SO it is in Portuguese PT).

DISKPART> list dis

  Disco ### Est         Tam      Disp     Din  Gpt

  --------- ----------  -------  -------  ---  ---

  Disk 0    Online       466 GB   768 KB   *

  Disk 1    Online       233 GB  8096 KB   *

  Disk 2    Online       466 GB      0 B

DISKPART> select disk 0

O disco 0 é agora o disco seleccionado.

DISKPART> select part 1

A partição 1 é agora a partição seleccionada.

DISKPART> list par

  Partição ###   Tipo              Tam      Desl

  -------------  ----------------  -------  -------

* Partition 1    Dados dinâmicos     51 GB    32 KB

  Partition 2    Dados dinâmicos    415 GB    51 GB

DISKPART> detail parti

Partição 1

Tipo  : 42

Oculto: Sim

Activo: Sim

  Volume ###  Ltr  Etiq         Tipo   Sf          Tam      Est        Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 1     C   SO           NTFS   Espelho       51 GB  Saudável   Sistema

DISKPART> ina

O disco não é um disco MBR básico fixo.

Seleccione um disco MBR básico fixo para utilizar este comando.

Any advice?

Thank you.

ADAJio

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POCEH
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As I said - select disk 1 and its partition 1, why you play with disk 0? :smileyconfused:

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adajio
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Hi,

Because disk 1 it is the active one! And the disk 0 was the one I disconnect and after try convert the machine, I play again.

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adajio
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Hi POCEH,

First of all thank you for helping me to solve the problem.

I try to disabled the HDD and when I type the diskpart the result it is:

DISKPART> list disk

  Disco ### Est         Tam      Disp     Din  Gpt

  --------- ----------  -------  -------  ---  ---

  Disk 0    Online       466 GB   768 KB   *

And then I try to convert the machine but fail again.

The log are attached.

Can You hellp?

Thank you,

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POCEH
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Hmmm, very unusual configuration, and probably a bug in Converter,... the wild guess to solve this situation is the command 'retain' in diskpart utility, execute it for every listed volume and try the conversion again.

(there is no guarntee for this workaround, please read carefully documentation about diskpart and retain command)

HTH

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adajio
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Hi all,

Once the converter VMware-converter-en-5.5.1-1682692 doesn't handle the job, with a tip of friend uninstall the version Converter Standalone Client 5.5, and look for the version VMware-converter-4.0.0-146302 and install this version in other machine. Not on the one that I needed to be converter, but on the windows 7 Pro 64 bits.

After this run the Converter Standalone Client 4.4 and everything work fine.

Now I have the P2V machine converted and running smooth, like it was the real one!

Thank all of you.

Best regards,

ADAJio

Reply
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