unfortunately yes, all to often. Seems to be a problem with the quality of the licenses. try to redeem it again, I've heard of some people who had corupted txt files and others where the licenses are just incorrect. If it doesn't work call VMware and ask them to check the licenses.
Yeah tried this already now have three licenses:
1) host works ok
2) license server file
3) additional license server file which includes 2)
Neither 2 or 3 work ok and I cannot now redeem any more licenses.
Looking at the log they seemed to have given me a license code that does not support virtual centre!
9:43:07 (VMWARELM) Rereading license file...
9:43:07 (lmgrd) Done rereading
9:43:07 (VMWARELM) Server started on 2l0hp1j-vm01 for: PROD_ESX_FULL
9:43:07 (VMWARELM) VC_ESXHOST
9:43:07 (VMWARELM) Support removed for feature PROD_ESX_FULL(0B74 3F76 ED04 0C41 ) 9:43:07 (VMWARELM) Support removed for feature VC_ESXHOST(1123 A0B3 1C5C 5E14 ) 9:43:07 (VMWARELM) Updating feature PROD_ESX_FULL 9:43:07 (VMWARELM) Updating feature VC_ESXHOST 9:43:07 (VMWARELM) Rereading options file... 9:43:07 (VMWARELM) ...Finished rereading
9:44:26 (VMWARELM) UNSUPPORTED: "PROD_VC" (PORT_AT_HOST_PLUS )
SYSTEM@2l0hp1j-vm01 (License server system does not support this feature.
you are lucky, I've seen one thread where the guy got GSX licenses by mistake....
Have now logged this as a support issue SR 265515, my initial email to the vi hotline responded in a pdf being sent which was a quick start guide to licensing!
These are the logs:
Flexible License Manager status on Tue 7/11/2006 07:22
\[Detecting lmgrd processes...]
License server status: 27000@2l0hp1j-vm01
License file(s) on 2l0hp1j-vm01: C:\Documents and Settings\All Users\Application Data\VMware\VMware License Server\vmware.lic:
2l0hp1j-vm01: license server UP (MASTER) v10.1
Vendor daemon status (on 2l0hp1j-vm01):
VMWARELM: UP v10.1
Feature usage info:
Users of PROD_ESX_FULL: (Total of 2 licenses issued; Total of 0 licenses in use)
Users of VC_ESXHOST: (Total of 2 licenses issued; Total of 0 licenses in use)
According to the License server I have enough licenses available.
Reloading the license generates:
7:27:00 (VMWARELM) Rereading license file...
7:27:00 (lmgrd) Done rereading
7:27:00 (VMWARELM) Server started on 2l0hp1j-vm01 for: PROD_ESX_FULL
7:27:00 (VMWARELM) VC_ESXHOST
7:27:00 (VMWARELM) Updating feature PROD_ESX_FULL
7:27:00 (VMWARELM) Updating feature VC_ESXHOST
7:27:00 (VMWARELM) Support removed for feature PROD_ESX_FULL(0B74 3F76 ED04 0C41 )
7:27:00 (VMWARELM) Support removed for feature VC_ESXHOST(1123 A0B3 1C5C 5E14 )
7:27:00 (VMWARELM) Rereading options file...
7:27:00 (VMWARELM) ...Finished rereading
Then adding an ESX host into Virtual Centre generates 'there are not enough licenses to perform this operation' and the following log:
7:28:34 (VMWARELM) UNSUPPORTED: "PROD_VC" (PORT_AT_HOST_PLUS ) SYSTEM@2l0hp1j-vm01 (License server system does not support this feature. (-18,327))
7:28:51 (VMWARELM) UNSUPPORTED: "PROD_VC" (PORT_AT_HOST_PLUS ) SYSTEM@2l0hp1j-vm01 (License server system does not support this feature. (-18,327))
7:30:03 (VMWARELM) UNSUPPORTED: "PROD_VC" (PORT_AT_HOST_PLUS ) SYSTEM@2l0hp1j-vm01 (License server system does not support this feature. (-18,327))
7:30:59 (VMWARELM) UNSUPPORTED: "PROD_VC" (PORT_AT_HOST_PLUS ) SYSTEM@2l0hp1j-vm01 (License server system does not support this feature. (-18,327))
doing an netstat -ab proves the license server is working:
TCP 2l0hp1j-vm01:27000 2l0hp1j-vm01:0 LISTENING 2404
TCP 2l0hp1j-vm01:27010 2l0hp1j-vm01:0 LISTENING 180
Anyone else seen this with a VMTN license?
Hi, I do have the same problems and the same output on the licence server. So if you find the solution please let me know
This is ridiculus! I have the same problem, been on hold for way to long. Finally got someone and they would have to call me back. On day 2 now and still problem is not resolved! Same licensing issue as before! What the hell good is the GOLD SUPPORT?!? I think they should just give our support money that we pay to the people w/ the most points in these discussion rooms!
Is it possible that the order of the license file matters? I have PROD_VC listed in the license file first.
Though, looking through the lmgrd.log file I have some of the same error messages you listed, though all the licenses appear in the VI Client correctly.
We are having the same issue here. We have several licenses available (30). However, as soon as we switch from host-based to server-based, I receive the same message of "there are not enough licenses to perform this operation."
I have an SR open, and spent a few hours on the phone with a tech yesterday. I sent him the log files from VC. Today, he responded with "I have successfully reproduced this scenario in our lab here as well. I will continue to work through this to suggest a fix. I will contact you once I have some additional information."
I wil post our resolution as soon as I hear back from VMware. We are currently running the host-based eval licensing on two 4-way boxes and one 2-way box.
Thank you for filing for support with this issue.
I encourage anyone who's having this issue, or any other that's stopping you from getting your server licensed, to file for support through your SnS plan and talk to a technician about it.
If you're having trouble redeeming, the vi-hotline email address is the right place to send your questions. But if you're having technical problems AFTER redeeming your licenses, file for support.
Exact same problem:
Support told me to contact vi-hotline, which was pointless as they don't seem to understand the problem I am putting to them. Everything works fine with an eval license.
Been attempting to sort out this problem for over a week now to no avail. I have platinum support on both the VC and 2 esx servers. VMware also seem to fail to recognise I have 2 esx servers even though they are listed on my serial number page. Still battling with them to get the second server upgrade code - going round in circles with this too. Very disappointed with the level of support from the vi-hotline. Surely customers should be given a telephone contact option as the email takes around 3 days to get a reply. Which turns out to be useless and the circle starts again.
File a support request and call the support hotline, and insist that you speak with a technician regarding this issue. Tell them that you didn't have any problems redeeming, and that you're having technical difficulties getting your server to recognize the license file. Tell them there is not any help forthcoming from the vi-hotline alias and that you're not willing to try that avenue any more.
Make sure you file a support request and get routed to a technician for help. Write me an email through my profile with your support request number if you have trouble getting to someone to talk to.
Thanks for the response Daryll.
I have a support fault already logged. Will get support to reopen it and let you know.
This is the third day now and still no resolution.
Filed the problem as a support issued and was told to contact vi hotline.
Anyone else had the run around?