3 Replies Latest reply on Aug 24, 2016 4:19 AM by Vision1988

    TypeError: string indices must be integers, not str. Error in mapping prefixes with error: 2004

    VMUserGB Novice

      I'm receiving the above error when trying to start a remote pcoip run.

       

      I have ViewPlanner 3.0.1, View 5.3.

       

       

      The error in the log file from the connection server contains the following

       

      Thu, 13 Mar 2014 11:38:47 INFO     Getting the prefixes for all the pools

      Thu, 13 Mar 2014 11:38:48 INFO     Getting pool info, pbag: {'ErrorCode': '3', 'ErrorText': 'NoQueueHandler'}

      Thu, 13 Mar 2014 11:38:48 ERROR    Error in mapping prefixes with error: 2004: Error in mapping VM Prefixes to Pools: string indices must be integers, not str

      Traceback:

      Traceback (most recent call last):

        File "d:\build\ob\bora-1357269\performance\viewplanner\ViewAgent\Package\C\listener.py", line 170, in remote_mapPrefixToPool

        File "d:\build\ob\bora-1357269\performance\viewplanner\ViewAgent\Package\C\viewadmin.py", line 139, in mapPrefixToPool

      TypeError: string indices must be integers, not str

       

      Can anyone shed any light on what this actually means?  (I've seen a previous forum post but it was for a prior version)

       

      ViewPlanner does appropriately identify the client and desktop machines and reboots them.

       

      I've attached some information below.


      Appreciate any help