VMware Horizon Community
dzak64
Enthusiast
Enthusiast

VMware View Agent Installer - Service Fails to start

I have several virtual desktops in a View 4.6.3 environment where I can't re-install the VMware View Agent.

The installation fails with the following:

VMware View Agent Installer Information

Error 1920.Service VMware View Composer Guest Agent Server (vmware-viewcomposer-ga) failed to start. Verify that you have sufficient privileges to start the system services.

I have removed Agent, rebooted, removed VM Tools, rebooted, re-installed VM Tools, rebooted and attempted to re-install the View Agent.

The issue is not consistent to a Pool or a base image that a Pool is created from - it is sporadic and driving me crazy.

Anyone see this problem and have a fix?

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vcpguy
Expert
Expert

Here is the link which will help you - VMware KB: VMware View Agent fails to uninstall

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dzak64
Enthusiast
Enthusiast

The link provided is for un-install of the View Agent - no problem there.
The issue is that I can't install the agent.

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vcpguy
Expert
Expert

oh !!! Can you customize installation and select individual components for installation ?

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tmpearson
Contributor
Contributor

We're having exactly the same issue on Windows 8.1 (64 bit) persistent desktops while trying to update the 5.x view agent with the Horizon View 6.0.1 agent.  Tried all the same things and added trying to run the installer "as administrator" - all with no success.

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