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Bart_Verbruggen
Enthusiast
Enthusiast

Fresh ESXi 5.5 purple sceen

My fresh installed ESXi 5.5 had a psod after 3 days.

Currently no load on ESX.

hardware IBM blade: 16 CPU + 256GB memory

Anyone has an idea why this happened?

Bart

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9 Replies
admin
Immortal
Immortal

Hello,

The stack shows MCE problems, MCE is mostly hardware problems on the CPU. a software or driver cannot cause an MCE. please run a Hardware diagnostics on your CPU.

Thanks,
Avinash

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khaliqamar
Enthusiast
Enthusiast

Did you use IBM iso image to install this ESXi?

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Paltelkalpesh
Enthusiast
Enthusiast

Check Your Server hardware compatibility with VMware product.

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Bart_Verbruggen
Enthusiast
Enthusiast

Hi VirtualRay,

I used indeed the latest version of the IBM ISO for ESXi 5.5.

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Bart_Verbruggen
Enthusiast
Enthusiast

yes the IBM blade is on the HCL

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks! Bart
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ramkrishna1
Enthusiast
Enthusiast

Hi

Welcome to the communities.

please share log file if any .

Take care!

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lloydm618
Contributor
Contributor

Your best bet is to open a support ticket. There are debugging tools the engineers use that can severely decrease the time that you spend trying to find the problem. I agree with the MCE errors, but there could be more than that. Also, make sure to export the core dump.

core dump is found here:

root@host: /var/core/vmkernel.dump

Also, if you don't export the core dump soon, it will get overwritten, and unless it keeps happening, it's useless. Make sure to also open a support ticket with IBM, as it could be a bad chip.

Mike Lloyd TS Engineer II
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Bart_Verbruggen
Enthusiast
Enthusiast

The vmkernel.boot.usePCC option is not available in vCenter 5.5?

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks! Bart
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