Poestges(37 posts since Dec 11, 2006) Dec 27, 2013 2:03 AM
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I have upgraded our vCenter from 5.5a to 5.5b and now every "old" system-domain user is having an empty inventory in the web client. In the standalone client everything is fine.
When I create a new user, everything is fine.
I have noticed an error message on top of the web client after log in with an old user: "Failed to initialize start-up services."
On the getting started screen of the home screen there is following information: "To get started, either install a vCenter Server system, or obtain access permission to an existing vCenter Server system."
Again, when I log in with a new created user, everything is fine.
old users are having "xxx@system-domain", new users "email@example.com"
How can I get the old users back to their servers using the web client?
You'll need to add a new permission with the same username but the new SSO domain to your vcenter.
An old user is listed as SYSTEM-DOMAIN\jdoe in your permissions tab (i.e have a look at your full client).
Add a permission for VSPHERE.LOCAL\jdoe and it's working again.
I noticed this while looking at my SSO users in the webclient. All SSO-users (5.1 and 5.5 entries) are listed under SYSTEM-DOMAIN and VSPHERE.LOCAL but the Domain column shows "vsphere.local" for every single entry.
I had a similar issue, albeit not from upgrading a to b. I found that my vcenter server object was missing the propery permissions and that I had to add the vsphere.local\administrators *group* to my vcenter server object. home > vcenter > inventory lists\vCenter servers > vcenter (or whatever name) > manage > permissions.