1 2 Previous Next 18 Replies Latest reply on Dec 28, 2014 1:18 AM by FMaruf

    Script error when trying to install VMware Player on Windows 8 Laptop

    jan18 Novice

      I have downloaded version 6.01 of VMware Player onto the Desktop of my Windows 8 laptop but everytime I try to install it I get the following error...

       

      An error has occurred in the script on this page

      Line:   1089

      Char:   7

      Error:   Expected ')'

      Code:   0

      URL:  file:///C:/Users/DG's/AppData/Local/Temp/vmware_1387286925/index.htm?lang=1033&locale=1033

       

      Do you want to continue running scripts on this page?

      Yes/No

       

      I have followed the Knowledgebase article advising me to clear out my browsing history and cache and try downloading again but nothing changes.

       

      If I click Yes or No the install window goes blank and my Laptops fan starts running but nothing appears to be happening. If I try to abort the installation by right clicking the VM taskbar icon I get a message telling me an installation is in progress and to wait until this finishes...I have waited over an hour and the nearest I have got to an installation is an empty VMware Folder in My Documents.

       

      Can anyone help me please.

       

      Jan

        • 1. Re: Script error when trying to install VMware Player on Windows 8 Laptop
          WoodyZ Guru

          Did you validate the VMware-player-6.0.1-1379776.exe file's MD5/SHA1 checksum to ensure it's not corrupted?

           

          MD5SUM: 2ddfb011dfc01bfd742b579a880e34bd
          SHA1SUM: 8da5eb634adbab3a9165191fc17ed10382b23b6f

          • 2. Re: Script error when trying to install VMware Player on Windows 8 Laptop
            jan18 Novice

            Hi WoodyZ,  I have not checked anything as I am not given the opportunity to do so.

            I click on the download icon and it runs to the point where it asks me where I want to install it and then throws up the error message.

            I have deleted and re-downloaded this programme many times and the end result is always the same.

             

            Regards

             

            Jan

            • 3. Re: Script error when trying to install VMware Player on Windows 8 Laptop
              WoodyZ Guru

              Not sure what exactly you mean when you say "I have not checked anything as I am not given the opportunity to do so" since I always have the opportunity to validate what I download before starting the install when checksums are published.  I guest you're just not making the proper choices in the process of downloading.  I said proper because IMO when a manufacture provides checksums then one should validate the download prior to starting the install so as to rule out a corrupt download and avoid issues associated with attempting to install from a corrupted download.

               

              Now I'm not trying to say your download was corrupted however since the manufacture provides checksums then IMO the reasonable and prudent thing to do especially if an error occurs during the install is to validate the download as that is always the first stop on the diagnostic/troubleshooting tree when checksums are published and not checked prior to installing.

               

              Sorry, but I'm not going to waste time troubleshooting until you first validate the download and then I'll go from there.

               

              Otherwise, you could also try extracting the contents of the VMware-player-6.0.1-1379776.exe file and attempt to install from the appropraite .msi file.

               

              To extract the files run the following command in Command Prompt:

               

              VMware-player-*.exe -e c:\vmptmp

               

              It takes a minute or so to extract everything however when it's finished then execute the appropraite .msi file.  Note that the .msi file extension is usually hidden by default however under Type it should say Windows Installer Package.

              • 4. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                jan18 Novice

                Hi again,  I have downloaded VMware Player 7 times now an and every time I try to install it I get the same error.

                 

                After struggling for exactly 1 year to get my head around the awful windows 8 I decided I would revert back to windows XP but I can't install it on my new Laptop.  I read an article about running XP on a Windows 8 machine and this recommended first installing VMware Player...which is what I am trying to do.

                 

                I have no idea what a checksum is and have never seen any mention of such things either during downloads or attempted installations of VMware.

                Being in my early 70s I am not at all geeky over such things and my knowledge is very limited....

                I just want to get back to the time when I enjoyed using my PC...something I have not done for the past year since I got Windows 8.

                 

                If you do not want to help me then that's OK...I will have to struggle on and try to find another way.

                 

                Regards

                 

                Jan

                • 5. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                  jan18 Novice

                  Sorry, but I'm not going to waste time troubleshooting until you first validate the download and then I'll go from there.

                   

                  Otherwise, you could also try extracting the contents of the VMware-player-6.0.1-1379776.exe file and attempt to install from the appropraite .msi file.

                   

                  To extract the files run the following command in Command Prompt:

                   

                  VMware-player-*.exe -e c:\vmptmp

                   

                  It takes a minute or so to extract everything however when it's finished then execute the appropraite .msi file.  Note that the .msi file extension is usually hidden by default however under Type it should say Windows Installer Package.

                   

                   

                   

                  I am sorry but I do not know what I am supposed to do.  Can you please explain in simpler terms.

                   

                  Thanks

                  • 6. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                    abhommies Novice

                    DUDE..
                    all u need to do is go to ur c drive and make a folder name "Tmp" without comma
                    and then go to
                    >desktop>right click on my comp.>go to properties>advanced system properties>click on enviourment variables>

                     

                    there are two temparory folders located
                    click on first temp. folder then click on edit after that change the value to "c:\Tmp" without commas

                    do the same for other temp. folder that is located there

                    then click oK and restart ur pc

                    its done u can install ur vmware

                    • 7. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                      jan18 Novice

                      Thank you so much abhommies, for taking the time to help me out with your easy to follow walkthrough.

                       

                      So much nicer than the unhelpful response from WoodyZ...

                       

                      Thanks

                       

                      Jan

                      • 9. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                        jan18 Novice

                        Hi abhommies,  Yes it does work and I have succesfully installed VMware.

                        Thank you very much for your help.

                         

                        Regards

                         

                        Jan

                        • 10. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                          Welshy2014 Lurker

                          "

                          DUDE..

                          all u need to do is go to ur c drive and make a folder name "Tmp" without comma

                          "

                           

                          How exactly do I do that, please?  A dummies' step by step guide would be appreciated.

                           

                          I get the same Script error of Expected ")".  I have tried various setup.exes, but the same thing -  Poxy Windoze!  it is mentioned above if the version was checked.  How is that done exactly please?

                          • 11. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                            WoodyZ Guru

                            Welshy2014 wrote:

                             

                            "

                            DUDE..

                            all u need to do is go to ur c drive and make a folder name "Tmp" without comma

                            "

                             

                            How exactly do I do that, please?  A dummies' step by step guide would be appreciated.

                             

                            I get the same Script error of Expected ")".  I have tried various setup.exes, but the same thing -  Poxy Windoze!  it is mentioned above if the version was checked.  How is that done exactly please?

                             

                            Have you tried using Google!?   You can easily Google "how to change temp folder in windows" and maybe even add the version after "windows".  I saw lots of step by step directions just using Google!

                            • 12. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                              Welshy2014 Lurker

                              I have worked it out for myself.

                               

                              take your attitude elsewhere, your dragging the forum down.  this is the second attitude post from you within the SAME thread.

                               

                              Don't worry - I won't be back again.

                              • 13. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                                WoodyZ Guru

                                @Welshy2014 You may not like my attitude, however I was just making a point while pointing out how simple it was to get the answer to your question!  Users that ask questions which have already been answered ad nauseum, have no business asking such a simple question that has already been answered and easily found using a search engine like Google!

                                • 14. Re: Script error when trying to install VMware Player on Windows 8 Laptop
                                  jan18 Novice

                                  When someone has a problem they can't work out for themselves, the first thing they do is turn to Google for an answer.

                                  Google invariably directs the person to a Forum which specialises in the subject in question.

                                  The person then searches the Forum for an answer but does not always find one...Or they find one but it is too technical for their limited knowledge...(as in my case).

                                  The person then posts a question in the Forum hoping that someone will read it and provide an answer they can understand.

                                  The answer I got from ‘WoodyZ’ was supercilious in attitude and not at all helpful.

                                  Contrast that with the extremely helpful ‘walkthrough’ provide by ‘abhommies’ that was easy to follow and worked exactly as described.

                                   

                                  10/10 for ‘abhommies’….....00/10 for ‘WoodyZ’.

                                   

                                  Jan

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