12 Replies Latest reply on Jul 25, 2013 3:32 AM by ShadyMalatawey

    Connection Error

    ErsteSecIst Lurker

      Hello,

       

      i had a problem while start vSphere Client, when i access to vSphere window you can see error box below. i had to restart server. any idea?

       

      vSphere5.10.PNG

        • 1. Re: Connection Error
          julienvarela Expert

          Hi,

           

          Can you attach the log file VMware vSphere 5.1

           

          This issue is only on your computer , or it is the same when you are conencting directly on the vcenter and start the vsphere client?

           

          Regards,

          Julien.

          • 2. Re: Connection Error
            zXi_Gamer Master

            . i had to restart server. any idea?

            It means that the hostd agent agent on your server was not granted enough resources to update its status. This could be the server is under stress and no free cpu cycles are available.

             

            while start vSphere Client, when i access to vSphere window

            Check if any other process is hogging the memory by esxtop.

             

            And of course, are you using the vsphere client matching the ESXi server version

            • 3. Re: Connection Error
              ErsteSecIst Lurker

              no it's same, when i connecting directly on the vcenter and start the vsphere client, i pluged a sceen on the server but seen everything is fine.

              you can see below, everything is fine when this windows appear but when i click (ect) to "APPLICATIONS" loading says and then connection error appear.

              and whinc log file do you want?

              16.PNG

              • 4. Re: Connection Error
                julienvarela Expert

                I want the log file located here :

                 

                 

                Regards,

                Julien.

                • 5. Re: Connection Error
                  zXi_Gamer Master

                  Alrighty then, now we are able to fixate on that the VC is able to connect properly, but the error happens when any action pertaining to the 248.6 server is triggered.

                   

                  1. So let us take care of the esxi server side. Can you let us know if the server is under any AD configuration or is running any workloads?

                  2. From the vpxa.log of the server, check the activity by tail -f /var/log/vpxa.log when you click applications resource pool.

                  3.  Instead of from VC, try opening the server 248.6 from a vsphere client only and check, if you are able to manage or view any properties like vms, licenses, network.

                  • 6. Re: Connection Error
                    julienvarela Expert

                    Disable your firewall on your vcenter if it is enable.

                     

                    Regards,

                    Julien

                    • 7. Re: Connection Error
                      NarendarKT Lurker

                      hi

                       

                      Pls check all thr required service if your vcenter is 5.1.

                       

                      virtual disk also pls start this service and check .

                      then you will be able to connect.

                      • 8. Re: Connection Error
                        ErsteSecIst Lurker

                        we don't use the Vcenter

                        • 9. Re: Connection Error
                          ErsteSecIst Lurker

                          i check that log file and i saw below message.

                          Exception already logged, summary: System.Net.WebException:The request failed because the remote server took too long to respond. (The operation has timed out)"

                          • 10. Re: Connection Error
                            julienvarela Expert

                            Can you attach the log please because it is a general error message. Maybe you have something else.

                             

                            Do you have a firewall between your sphere client and  your ESXi?

                             

                            Regards,

                            Julien.

                            • 11. Re: Connection Error
                              ErsteSecIst Lurker

                              at System.Net.HttpWebRequest.GetResponse()

                                 at VirtualInfrastructure.Utils.WebDownload.GetResponse()

                              2013-07-25 08:48:04.409  possible failure processing clients.xml

                              System.Net.WebException: The request failed because the remote server took too long to respond. (The operation has timed out)

                                 at VirtualInfrastructure.Utils.WebQuery.LocalizeWebException(WebException exception)

                                 at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

                                 at VirtualInfrastructure.Utils.ClientsXml.ParseXml(Int32 timeoutSecs)

                                 at VpxClient.Login.ClientsXmlLoader.TrySinglePort(ClientsXml clientXml, Exception& activeError)

                              System.Net.WebException: The operation has timed out

                              Server stack trace:

                                 at System.Net.HttpWebRequest.GetResponse()

                              Exception rethrown at :

                              ...

                                 at System.Net.HttpWebRequest.GetResponse()

                                 at VirtualInfrastructure.Utils.WebDownload.GetResponse()

                                 at VirtualInfrastructure.Utils.WebDownload.get_ResponseStream()

                                 at VirtualInfrastructure.Utils.WebQuery.Request(String url, Nullable`1 timeoutSecs)

                               

                                 --- End of inner exception stack trace ---

                              2013-07-25 08:48:04.410  Error retrieving clients.xml

                              Exception already logged, summary: System.Net.WebException:The request failed because the remote server took too long to respond. (The operation has timed out)

                              2013-07-25 08:52:41.233  System.Net.WebException: The operation has timed out

                              Server stack trace:

                                 at System.Net.HttpWebRequest.GetResponse()

                              Exception rethrown at :