7 Replies Latest reply on Oct 20, 2006 3:17 PM by matt.sutton

    Installation Hangs--Internal Error 2381.D:\

    midwest Lurker

      Upon upgrading to beta 1.0.0-24927, I get the above error.  The prior VMWare server installation was uninstalled, and the install seems to move along just fine for 5 minutes, but then it stops and rolls back the install.

       

      I tried searching for Internal Error 2381, but was unable to find anything.

       

      Server is being installed on a Windows 2000 Server, Service Pack 4.

        • 1. Re: Installation Hangs--Internal Error 2381.D:\
          turtleg Lurker

          I have the same trouble on WinServer 2003. Previous Beta was removed clean, with restart. After restart I started new beta (1.0.0-24927) setup but it failed with the same error.

          • 2. Re: Installation Hangs--Internal Error 2381.D:\
            pcasteels Lurker

            the same here when I install to e:

            when installing to c: (an alias made with subst to e:) I get

            error 1320 Path is too long

            • 3. Re: Installation Hangs--Internal Error 2381.D:\
              mr_dirt Lurker

              Same problem here.  Removed expired beta build 22874, rebooted, received this installation error:

               

              Internal Error 2381.  G:\

               

              Environment is Windows 2000 Pro, SP4.  The drive mentioned in the error is a volume on a SATA RAID.  Previous VMWare Server had been running virtual machines saved on this volume.

              • 4. Re: Installation Hangs--Internal Error 2381.D:\
                midwest Lurker

                I don't know if it is related, but VMWare doesn't like the D: partition on my server at all and seems to be concerned with the user permissions.  the user for installation and the vm login itself have full permissions on the D: partition (which I verified by creating a folder, a file, and then deleting both), but VMWare is convinced that is not the case.  I tried installing as local Administrator, but the exact same problems occurred.

                 

                I somewhat solved the problem by installing ONLY the main server component and having it install to a different partition. 

                 

                the D: drive is on a SATA RAID, but I had the same problem installing to a different partition on a different SATA drive that is not RAID.  I ended up installing the program to C: and moving all of my virtual machines to E: (it still doesn't like D:).

                 

                Everything worked fine with prior builds.

                • 5. Re: Installation Hangs--Internal Error 2381.D:\
                  pcasteels Lurker

                  The new release (VMware-server-installer-1.0.0-27828.exe) still has the same problem with non C: drives here.

                  Is an old version without this problem still available somewhere ?

                   

                  Message was edited by:

                          pcasteels

                  • 6. Re: Installation Hangs--Internal Error 2381.D:\
                    st8ful Lurker

                    I somewhat solved the problem by installing ONLY the

                    main server component and having it install to a

                    different partition. 

                     

                     

                    Good call.  It works for me, too, with only the VMWare Server selected, and no other components.

                    • 7. Re: Installation Hangs--Internal Error 2381.D:\
                      matt.sutton Lurker

                      This thread may be a bit old now, but I just received this error installing VMware-server-installer-1.0.1-29996.exe on my WinXP Pro SP2 machine...

                      Error:

                      Internal Error 2381. E:\[/i]

                       

                      I found some threads and a MS article that talked about checking the SYSTEM account had enough permissions on the temp directories, but it was fine (inherited full) BUT I did run the install using my[/u] user account, which is a member of the local administrators group.

                       

                      When I logged back in using the local Administrator[/b] account, the (Full) installation ran straight through without any errors

                       

                      Hope this helps