I have some questions about webcam support in VMware View 5.1. Ideally, I'd like to get a Logitech Pro 9000 physically connected to a laptop with the VMware View client installed working inside a Windows 7 x64 View desktop so that I can use it with Microsoft Lync 2010.
There seems to be some conflicting information about webcam support.
http://kb.vmware.com/kb/1003777 states quite clearly that webcams are not supported in any version of VMware View.
Seemingly to the contrary, I found this whitepaper (see link below) from September 2011 entitled "Validating Adobe Connect Client on VMware® View Desktops." The whitepaper discusses validating webcams for use with with Adobe Connect - the webcams being plugged into thin and zero clients connecting to VMware View 4.6 desktops. There is even a section titled "End User Experience Matrix for Webcam Video." The Logitech Pro 9000 is one of the cameras that was validated.
This has left me somewhat confused about webcam support for VMware View and regardless of the official support stance, I am wondering if anyone knows any tips or tricks to get a Logitech Pro 9000 attached to a laptop with the VMware View client installed working inside a Windows 7 x64 View desktop.
Presently, the camera is recognized inside the View desktop but doesn't work. I have the Logitech webcam software (version 2.5.1) installed on both the endpoint (which is also Windows 7 x64) and in the View desktop. If I try to use quick capture for photo or video in the Logitech webcam software inside the View desktop, I just see a black screen. Inside Microsoft Lync (also running in the View desktop), the camera is also recognized but displays an empty gray box in the video configuration area of Lync along with a message that says "Cannot connect to this webcam. Close any active conversations or other programs that are using your webcam, and then try again."
Does anyone have any tips or tricks to get this camera working with my particular setup and does anyone have an explanation for the seemingly contradictory information I've found regarding webcam support with VMware View?
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