Converter 5.0 service server failed to start

[croo]

OS: Wivdows server 2008 R2 std (AD, Terminal)

Running service: Domain admin

logs

2012-10-04T13:46:14.605+04:00 [09268 info 'Locale'] Locale subsystem initialized from C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone\locale\ with default locale en.
2012-10-04T13:46:14.605+04:00 [09268 info 'Libs'] [ADS] Running on PDC
2012-10-04T13:46:14.605+04:00 [09268 info 'Libs'] [ADS] Local Domain : MONDIGO
2012-10-04T13:46:14.620+04:00 [09268 info 'Libs'] [ADS] IsWorkgroup: No
2012-10-04T13:46:14.620+04:00 [09268 info 'Libs'] [ADS] Local Machine: 
2012-10-04T13:46:14.730+04:00 [09268 error 'Default'] [userUtilsWin32,156] Failed to retrieve User Information. Creating User... 

2012-10-04T13:46:14.776+04:00 [09268 error 'Default'] [userUtilsWin32,112] User creation failed with error: 50
2012-10-04T13:46:15.151+04:00 [09268 info 'Default'] CoreDump: Writing minidump
2012-10-04T13:46:15.291+04:00 [09268 panic 'Default'] 

any ideas?

[POCEH]

Are you local administrator? The error means 50 "The request is not supported."

[croo]

No, I am working under a domain administrator

[POCEH]

You must be local admin too.

[croo]

:smileyplain: Yes, domain administrator logs on to the local administrators group

[POCEH]

Is the converter's services are running under LocalSystem account?

[croo]

Yes

I tried it on an administrative user to run, did not work

[POCEH]

There must be some restrictions in your Networking, the service crashes after fail to create a special user for Converter. Could you check for restriction policies?

[croo]

I checked, but I did not find the limitations that might be associated with this problem.

[POCEH]

Very unusual case, could you upload coredump file?

[croo]

ok, where can I find Core Dump?

[croo]

?

[POCEH]

Check %LOCALAPPDATA%\Vmware  about XXXXX.dmp file(s).

[croo]

[POCEH]

Hi, sorry for the late answer but there are no clues why this happens, it's not normal situation. Are you sure you made a clean install of the Converter 5.0?