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dchrastil
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Linux HQ Server Install Error

Hey everyone,

I'm installing HQ Server and Agent on my RHEL 4 server. The agent installs fine, but when it moves on to the server installation I get this error.

Has anyone seen this before or have any ideas what may be causing it?

Installing the server...
Unpacking server to: /home/admin/hyperic...
Creating server configuration files...
Copying binaries and libraries to server installation...
Copying server configuration file...
Copying server db-upgrade files...
Copying server libs...
Setting up server database...
Loading taskdefs...
Taskdefs loaded
--------------------------------------------------------------------------------
An ERROR occurred, the installation cannot continue.

FATAL EXCEPTION at /home/admin/hyperic-hq-installer-4.5.2/installer/data/setup.xml:493: : The following error occurred while executing this line:
/home/admin/hyperic-hq-installer-4.5.2/installer/data/setup.xml:502: The following error occurred while executing this line:
/home/admin/hyperic-hq-installer-4.5.2/installer/data/setup.xml:683: The following error occurred while executing this line:
/home/admin/hyperic-hq-installer-4.5.2/installer/data/setup-db-MySQL.xml:10: The following error occurred while executing this line:
/home/admin/hyperic-hq-installer-4.5.2/installer/data/setup-db-common.xml:151: Directory /home/admin/hyperic-hq-installer-4.5.2/installer/data/tmp creation was not successful for an unknown reason

- Danny
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pardhak25
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if you are insalling with "hyperic" user account then you have to provide full permissions for the install directory.

here is the command for permission problem "chown hyperic /home/admin/hyperic-hq-installer-4.5.2/ -R"

Let me know if it help.

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pardhak25
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if you are insalling with "hyperic" user account then you have to provide full permissions for the install directory.

here is the command for permission problem "chown hyperic /home/admin/hyperic-hq-installer-4.5.2/ -R"

Let me know if it help.
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dchrastil
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Thanks pardhak

That worked perfectly; for anyone else with this same problem. Just change the ownership to the user you are installing it with; whether thats 'hyperic' or 'admin' or whatever your user is.
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admin
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Hi,

I've logged a bug for this and it is located at https://jira.hyperic.com/browse/HHQ-5218
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dchrastil
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Great, yea if the error message was clear; it would be an easy fix.
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