How to configure "modify tech support timeout" esxi ?

[meistermn]

Is it possible to set the timeout value for  modify tech support timeout in esxi ?

[Shakaal]

Hi,

yes it is possible,

please follow below steps:

To configure the TSM timeout value from the vSphere Client:

1. Select the host and click the Configuration tab.
   
2. Click Software>Advanced Settings.
   
        ESXi 5.0: Change the UserVars.ESXiShellTimeOut field to the desired value.
        ESXi 4.1: Change the UserVars.TSMTimeOut field to the desired value.
   
3. Click OK.
   

Regards

[LucD]

Sure, see PowerCLI and tech support mode.

Note that the UserVar is different for ESXi 4.1 and ESXi 5. See KB1017910

[Shakaal]

you can also try following

1.At the DCUI of the ESXi host, press F2 and provide credentials when prompted. Press F2 again to proceed.
2.Scroll to Troubleshooting Options and press Enter. This opens the Troubleshooting Mode Options wizard.

enable remote TSM allowing users to login via SSH on the virtual console of the ESXi host

ESXi 5.0: Select Modify ESXi Shell timeout and press Enter. Input the desired timeout value in minutes and press Enter.
ESXi 4.1: Select Modify Tech Support timeout and press Enter. Input the desired timeout value in minutes and press Enter.

Press Esc three times to return to the main DCUI screen.

Regards

[Shakaal · Accepted solution]

you can also try below command

Get-VMHost | Set-VMHostAdvancedConfiguration -Name UserVars.TSMTimeOut -Value 1800

this will set it to 30 minuutes, above value is in seconds

Regards