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TomZ
Contributor
Contributor

Upgraded to Workstation 8, now getting "Failed to suspend the virtual machine: Internal checkpoint error."

This happens when trying to suspend XP with all SPs and patches. The host is Win7x64 on I7 with 12 GB RAM and the VMs are on a dedicated velociraptor 300. There is plenty of available RAM and disk space.

What now?

Z

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TomZ
Contributor
Contributor

Oh, and I also have loaded the new VMWare Tools on the XP VM.

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dariusd
VMware Employee
VMware Employee

Hi TomZ,

Can you trigger the error, then grab the vmware.log from the VM's directory and attach it to a post here?  If you don't want to post the logfile publicly for any reason, feel free to PM me instead.

Cheers,

--

Darius

TomZ
Contributor
Contributor

Before I posted, I tried powering off the VM and restarting, I stopped and restarted Workstation, I rebooted my computer, etc etc. It kept reproducing.

Now, I go to collect a log and .... it is back to working perfectly. I tested it over and over.

Thanks for your intent to help, sorry for the false alarm. (Damn car never makes that funny noise when the mechanic is listening)

TomZ

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Shane_K
Contributor
Contributor

Hi,

I am getting this error (Failed to suspend the virtual machine: Internal checkpoint error.) with VM ware workstation 9 (9.0.1 build-894247)

Log files attached

Thanks.

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jessepool
VMware Employee
VMware Employee

Hi Shane. I haven't seen this error before. Can you try removing your Working Directory (or set it to the same directory as the .vmx file)?

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Shane_K
Contributor
Contributor

Hi,

Changing the working directory back to the VM location did resolve the issue.

Thank you sorting this.

If this is a known limitation why is it possible to set the working directory to a custom location?

I changed the working directory to try an save space on the drive.

Once again thanks for your help.

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jessepool
VMware Employee
VMware Employee

> If this is a known limitation why is it possible to set the working directory to a custom location?

Hi Shane. This isn't a known issue. It should be possible to set the Working Directory. I'll file a bug report and include your logs.

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