1 2 Previous Next 22 Replies Latest reply on Nov 29, 2019 9:10 PM by lodoss900

    Guest can't ping host OS

    GlennH201110141 Novice

      Hello,

      I would like help getting my two Windows 7 guest OS VMs to ping the Windows 7 host. 

      Background:

      • Host is Windows 7 64 bit.
      • Guests are both Windows 7 32 bit, recently converted from VPC. 
      • I have both guests functioning normally other than this issue. 
      • both guests are configured to use bridged network
      • bridge network (vmnet0) is configured to use a single wireless adapter, not automatic

       

      What I have tried:

      • firewalls on both guest and host are turned off
      • verified host and guests are assigned expected IPs and are on same subnet
      • pinging from guest to guest works both ways
      • pinging from host to both guests works
      • guests can ping router
      • guests can reach the internet, browse google, etc.
      • VPN on guests are off
      • guests can ping other PCs on network
      • other PCs on network can ping host
      • other PCs on network can ping guests
      • verified vmnetbridge service is running
      • verified adapter related registry keys
      • I briefly had success when I was playing with enabling Internet Connection Sharing on my host's wireless adapter settings.  I could not understand how that should help, and while I was experimenting, turning it off and on, it stopped working for me. 
      • rebooted VMs
      • tested using both IP and name, resolving name with hosts file

       

      Here is my vmx file for one guest, they are both similar:

      .encoding = "windows-1252"
      config.version = "8"
      virtualHW.version = "7"
      memsize = "1424"
      MemAllowAutoScaleDown = "FALSE"
      displayName = "W7 Sonicwall VPN"
      guestOS = "windows7"
      floppy0.present = "TRUE"
      floppy0.autodetect = "TRUE"
      floppy0.filename = "auto detect"
      ethernet0.present = "TRUE"
      ethernet0.virtualDev = "e1000"
      ethernet0.connectionType = "bridged"
      ethernet0.startConnected = "TRUE"
      ide0:0.present = "TRUE"
      ide0:0.fileName = "W7 Sonicwall VPN.vmdk"
      ide1:0.present = "TRUE"
      ide1:0.autodetect = "TRUE"
      ide1:0.filename = "auto detect"
      ide1:0.deviceType = "cdrom-raw"
      vmci0.present = "TRUE"
      pciBridge0.present = "TRUE"
      tools.upgrade.policy = "useGlobal"
      pciBridge4.present = "TRUE"
      pciBridge4.virtualDev = "pcieRootPort"
      pciBridge5.present = "TRUE"
      pciBridge5.virtualDev = "pcieRootPort"
      pciBridge6.present = "TRUE"
      pciBridge6.virtualDev = "pcieRootPort"
      pciBridge7.present = "TRUE"
      pciBridge7.virtualDev = "pcieRootPort"
      extendedConfigFile = "W7 Sonicwall VPN.vmxf"
      virtualHW.productCompatibility = "hosted"
      ide1:0.startConnected = "TRUE"
      tools.syncTime = "FALSE"
      uuid.location = "56 4d 1e e7 3a ae c7 10-eb ae 21 97 b0 4c 06 3d"
      uuid.bios = "56 4d b5 b7 8a 15 7e 47-e4 4f a9 cf c2 ba 4a d6"
      replay.supported = "FALSE"
      unity.wasCapable = "TRUE"
      replay.filename = ""
      ide0:0.redo = ""
      pciBridge0.pciSlotNumber = "17"
      pciBridge4.pciSlotNumber = "21"
      pciBridge5.pciSlotNumber = "22"
      pciBridge6.pciSlotNumber = "23"
      pciBridge7.pciSlotNumber = "24"
      ethernet0.pciSlotNumber = "32"
      vmci0.pciSlotNumber = "33"
      vmotion.checkpointFBSize = "24576000"
      vmci0.id = "-1027978538"
      floppy0.startConnected = "FALSE"
      ethernet0.vnet = "VMnet0"
      checkpoint.vmState = ""
      cleanShutdown = "FALSE"
      debugStub.winOffsets.version = "7"
      scsi0.virtualDev = "lsisas1068"
      scsi0.pciSlotNumber = "160"
      sound.pciSlotNumber = "34"
      scsi0.present = "TRUE"
      sound.present = "TRUE"
      sound.fileName = "-1"
      sound.autodetect = "TRUE"
      debugStub.winOffsets.value = "0xb8,0xb4,0x18,0x188,0x16c,15,408,0x268,0x260,0x230,0x218,0x88,0x28,0x18,0x20,0x24,1,0x280,0x0,0xc,0x14,0x200000,0x1a8,0xc,0xc,0x18,0x12c,0x1ec"
      scsi0.sasWWID = "50 05 05 67 8a 15 7e 40"
      ethernet0.addressType = "static"
      ethernet0.address = "00:50:56:00:4a:01"

       

       

      And here is the ipconfig /all for my guest:

      C:\Program Files\Microsoft Visual Studio 10.0\VC>ipconfig /all

      Windows IP Configuration

         Host Name . . . . . . . . . . . . : VMW7SONICVPN
         Primary Dns Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Hybrid
         IP Routing Enabled. . . . . . . . : No
         WINS Proxy Enabled. . . . . . . . : No

      Ethernet adapter Local Area Connection 3:

         Connection-specific DNS Suffix  . :
         Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
         Physical Address. . . . . . . . . : 00-50-56-00-4A-01
         DHCP Enabled. . . . . . . . . . . : Yes
         Autoconfiguration Enabled . . . . : Yes
         Link-local IPv6 Address . . . . . : fe80::d00e:125e:4e:afa0%17(Preferred)
         IPv4 Address. . . . . . . . . . . : 192.168.0.123(Preferred)
         Subnet Mask . . . . . . . . . . . : 255.255.255.0
         Lease Obtained. . . . . . . . . . : Monday, July 18, 2011 3:14:19 PM
         Lease Expires . . . . . . . . . . : Friday, September 16, 2011 3:14:19 PM
         Default Gateway . . . . . . . . . : 192.168.0.1
         DHCP Server . . . . . . . . . . . : 192.168.0.1
         DHCPv6 IAID . . . . . . . . . . . : 469765161
         DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-09-D0-2F-00-03-FF-1E-AA-4C

         DNS Servers . . . . . . . . . . . : 192.168.0.1
         NetBIOS over Tcpip. . . . . . . . : Enabled

      Tunnel adapter isatap.{830B6778-EB77-443C-9BDC-08B62E813411}:

         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
         Description . . . . . . . . . . . : Microsoft ISATAP Adapter
         Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
         DHCP Enabled. . . . . . . . . . . : No
         Autoconfiguration Enabled . . . . : Yes

      Tunnel adapter Teredo Tunneling Pseudo-Interface:

         Connection-specific DNS Suffix  . :
         Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
         Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
         DHCP Enabled. . . . . . . . . . . : No
         Autoconfiguration Enabled . . . . : Yes
         IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30f6:3f82:3f57:ff84(Preferred)
         Link-local IPv6 Address . . . . . : fe80::30f6:3f82:3f57:ff84%12(Preferred)
         Default Gateway . . . . . . . . . : ::
         NetBIOS over Tcpip. . . . . . . . : Disabled

      C:\Program Files\Microsoft Visual Studio 10.0\VC>

       

       

      Your time and advice is greatly appreciated.  I have spent much time researching and testing but I am stuck.  I am a newbie to vmware.

       

      Thanks,

      Glenn

        • 1. Re: Guest can't ping host OS
          Scissor Virtuoso

          Welcome to the forums!

           

          Does your host have a Realtek NIC installed?  Even if it doesn't, try disabling any "checksum offload" or other "offload" settings on your Host's Network Adapter to see if that helps.

           

          More information: 

           

          http://kb.vmware.com/kb/1015940

          http://kb.vmware.com/kb/1025978

           

           

          You said that you already disabled the Host's firewall as part of your testing... but I have to ask if you have a 3rd party Firewall or other security software installed on the Host?  Some 3rd party firewalls do not fully disable unless they are uninstalled.

          • 2. Re: Guest can't ping host OS
            GlennH201110141 Novice

            Thank you Scissor, for your response and your welcome,

             

            My host adapter is an Atheros Wireless NIC.  I checked and it does not have either checksum option available or anything related to checksums whatever.  My wired adapter does, but I am not bridging on that so I didn't bother trying it.  Would it make sense to?

             

            One of the articles suggests changing the setting on both the host and guest, and the guests do have the setting.  I have disabled it but it didn't help.

             

             

            Regarding firewalls, both the host and the guests are windows firewalls only.

             

             

            Should I try reinstalling Workstation 7?

             

            Thanks,
            Glenn

            • 3. Re: Guest can't ping host OS
              Scissor Virtuoso

              Is this the first Guest you have created on this particular Host?  (wondering if other Guests are able to ping your Host)

               

              I would check to make sure that Workstation is actually bridging to the correct Host adapter.  Edit -> Virtual Network Editor -> VMnet0.  Change selection from "Automatic" and manually select your Wireless adapter.

              • 4. Re: Guest can't ping host OS
                GlennH201110141 Novice

                I have 4 VMs on this host now.  All have the same issue.  2 are W7 and 2 are XP.  They were all imported from VPC.  I have not built any VMs from scratch yet.

                Networking is confirmed, and all VMs are able to reach internet, ping eachother, get pinged. 

                • 5. Re: Guest can't ping host OS
                  Scissor Virtuoso

                  Can other machines on your network ping your Host? (another laptop or desktop)?

                  • 7. Re: Guest can't ping host OS
                    Scissor Virtuoso

                    Maybe check for an updated driver for your Host's Wireless card?

                     

                    Can you temporarily switch your Host from using a Wireless connection to a Wired connection and see if the problem still happens (remember to change the adapter that VMware bridges to).  That should tell us if the problem is with VMware or with your Wireless adapter.

                    • 8. Re: Guest can't ping host OS
                      GlennH201110141 Novice

                      That did something!

                      After switching my host to use the wired adapter, and changed the Network Config, I can now ping all the way around and my guests see my host.

                       

                      So... on to why the wireless adapter doesn't work.

                      I have asked Windows to update the driver and it finds it up to date already.

                      I was going to search Atheros for updated drivers but i can't find a proper model number for this NIC.

                       

                      So does this indicate an issue with my wireless NIC or vmWare?

                      Not sure what to try next...

                       

                      Thanks,
                      Glenn

                      • 9. Re: Guest can't ping host OS
                        Scissor Virtuoso

                        Does your Wireless Card have the "VMware Bridge Protocol" bound to it? (see below picture)

                         

                        Bridge-Protocol.PNG

                         

                         

                        As to locating updated drivers... To get more information about a PCI device, Open up Device Manager, locate your card, and right-click -> properties -> Details tab -> Hardware IDs and make a note of the PCI IDs...  (See below picture)

                         

                        PCI-id.PNG

                         

                        .. Then visit http://pciids.sourceforge.net/ and look up the device using the Vendor and Device IDs (8086 and 4239 in the screenshot above).   If you find it on the web site, the entry usually includes a model number that you can then use to search on the manufacturer's web site for drivers.

                        • 10. Re: Guest can't ping host OS
                          GlennH201110141 Novice

                          Thank you for the excellent details.  I have determined my W-NIC is a Atheros AR928X.  I found the latest driver from atheros.cz, an unofficial driver site, and attempted an update, but windows again stated my driver is up to date.

                           

                          A new development: The problem has spread. I am now unable to ping my host, when using either my wired or wireless adapters.   I am not certain when it broke, but the only changes I have attempted was to shut down my VMs and in the Network Editor, I clicked Restore Defaults.  Now, even when i reset the network editor the same way as before (when it was working) it still doesn't work.

                           

                          Thanks,

                          Glenn

                          • 11. Re: Guest can't ping host OS
                            continuum Guru
                            User ModeratorsCommunity WarriorsvExpert

                            in virtual network editor make sure you don't use automatic bridging

                             

                            specify vmnet0 for the regular nic and vmnet2 for the wireless

                            • 12. Re: Guest can't ping host OS
                              GlennH201110141 Novice

                              Wait.  My fault.  I was pinging the wrong address for the wired adapter.  It is working.  

                              • 13. Re: Guest can't ping host OS
                                rnrprojects Lurker

                                Hello all thanks for the attention to this I am having the same issue. I have the same Wireless setup (Atheros AR5B97) and when I disable the wireless and plug into the physical jack change my bridge setting from auto to the Nic it takes right off. I do not see a updated driver for this card. I have also checked to the properties of the wireless card and it does have the VmBridge and it is checked.

                                 

                                Thanks for any help to correct the wireless issue.

                                • 14. Re: Guest can't ping host OS
                                  GlennH201110141 Novice

                                  Unfortunately, I am still working around this by using my wired adapter.

                                  Even tech support at vmware couldn’t solve the wireless adapter problem without creating a second host-only network (which is a configuration headache, multiple adapters, extra firewall exemptions, host file changes, on and on...)  I currently have my wireless adapter disabled as both point to the same router.

                                   

                                  If you or anyone does find a working solution to this, please post it here.

                                   

                                  Thanks,

                                  Glenn

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