7 Replies Latest reply on Mar 29, 2012 10:37 AM by WillFulmer

    NetApp Simulate ONTAP 8.0.1 7-Mode, SRM, SRA issue

    buckmaster Hot Shot

      Running vSphere 4.1 up1 with SRM 4.1.1 with NetApp Simulator 8.0.1 7-Mode.  Using NFS protocol.  Have a volume replicating with snapmirror and a VM inside the VMFS volume at the protected site.  All good.  However, when I try to setup the SRA it's failing with "Failed to connect to management system address while executing discoverArrays command.  Here is a part of the log file with the error:  By the way the firewall on the SRM server where the SRA is installed is OFF.

       

      [2011-06-20 21:49:15.012 03924 trivia 'PrimarySanProvider'] Environment windir=C:\Windows will be set for the script

      [2011-06-20 21:49:15.012 03924 verbose 'SysCommandLineWin32'] Starting process: "C:\\Program Files (x86)\\VMware\\VMware vCenter Site Recovery Manager\\external\\perl-5.8.8\\bin\\perl.exe" "C:/Program Files (x86)/VMware/VMware vCenter Site Recovery Manager/scripts/SAN/ONTAP/command.pl"

      [2011-06-20 21:49:16.402 03924 trivia 'PrimarySanProvider'] discoverArrays's output:

      [#1] <Response>

      [#1]  Discover Arrays Started

      [#1]  Collecting array information

      [#1]  in Zapi::invoke, cannot connect to socket

      [#1]  Discover Arrays completed with errors

      [#1] </Response>

      [2011-06-20 21:49:16.402 03924 info 'PrimarySanProvider'] discoverArrays exited with exit code 0

      [2011-06-20 21:49:16.402 03924 trivia 'PrimarySanProvider'] 'discoverArrays' returned <?xml version="1.0" encoding="UTF-8"?>

      [#1] <Response>

      [#1]   <ReturnCode>2</ReturnCode>

      [#1] </Response>

      [#1]

      [2011-06-20 21:49:16.402 03924 info 'PrimarySanProvider'] Return code for discoverArrays: 2

      [2011-06-20 21:49:16.402 03924 error 'PrimarySanProvider'] The scripts returned an error, leaving the temporary file 'C:\Windows\TEMP\vmware-SYSTEM\dr-sanprovider3924-0'

      [2011-06-20 21:49:16.402 03924 error 'PrimarySanProvider'] Invalid array management system address reported by the script

      [2011-06-20 21:49:16.402 03924 info 'ArrayManagerImpl.QueryInfoTask-Task'] Work function threw MethodFault: dr.san.fault.InvalidAddressFault

      [2011-06-20 21:49:16.402 03924 info 'ArrayManagerImpl.QueryInfoTask-Task'] Fault:

      [#1] (dr.san.fault.InvalidAddressFault) {

      [#1]    dynamicType = <unset>,

      [#1]    faultCause = (vmodl.MethodFault) null,

      [#1]    command = "discoverArrays",

      [#1]    msg = "",

      [#1] }

      [2011-06-20 21:49:16.402 03924 verbose 'PropertyProvider'] RecordOp ASSIGN: info.error, ArrayManagerImpl.QueryInfoTask-68

      [2011-06-20 21:49:16.402 03924 verbose 'ArrayManagerImpl.QueryInfoTask-Task'] Error set to (dr.san.fault.InvalidAddressFault) {

      [#1]    dynamicType = <unset>,

      [#1]    faultCause = (vmodl.MethodFault) null,

      [#1]    command = "discoverArrays",

      [#1]    msg = "",

       

      I've followed the instructions from these sites to find a fix:

      http://communities.vmware.com/message/1269985#1269985

      https://kb.netapp.com/support/index?page=content&id=2011278

      https://kb.netapp.com/support/index?page=content&id=1010829

      http://www.vmwareinfo.com/2011/05/vmware-site-recovery-manager-error.html

      http://www.scribd.com/doc/50714545/3/NetApp-Simulator-Network-Configuration

       

      Also I've tried both the NFS SRA and the Unified version, both exhibit the same errors.

       

      Your help is appreciated as I'm trying to learn NetApp, SRM before I deliver the real deal in a couple of weeks.

       

      Thanks - Tom Miller