2 Replies Latest reply on Jan 10, 2011 12:48 PM by Rockapot

    Upgrade failure

    Rockapot Expert

      Hi,

       

      A client has 3 vCenter servers deployed for various vCenter servers (Linked-Mode) and I am trying to perform an upgrade of the first CapacityIQ instance from Version 1.0.1 Build 214574 to the latest Version 1.5.0 Build 327748 using the "ciqupdate-327748.1.5 update.zip" file from the GUI interface.

       

      I select the file and click upload at which point the usual EULA agreement is shown etc. Following this the upgrade completes and the status is shown as follows. All pre-requisites for the upgrade are met. I have attempted the upgrade process numerous times as per the upgrade instructions, including restart the VM prior to the upgrade on some attempts to see if a "clean" startup would remove any potential upgrade issues.

      CIQ.PNG

      Has anyone come across this issue, and if so has a resolution?

       

      Carl