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mbmast
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Guest OS (Win XP SP3) Blue Screens Under Workstation 7 when iPod Plugged In

Windows SP 3 Guest OS Blue Screens everytime an iPod is plugged in. Host OS is Win 7 x64. Running Workstation 7. Here's the dump from the guest OS:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRVC:\Symbolshttp://msdl.microsoft.com/download/symbols

Executable search path is:

Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 2600.xpsp_sp3_gdr.100216-1514

Machine Name:

Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720

Debug session time: Thu Apr 22 18:31:12.629 2010 (UTC - 7:00)

System Uptime: 0 days 1:08:37.127

Loading Kernel Symbols

...............................................................

..............................................................

Loading User Symbols

Loading unloaded module list

................

*******************************************************************************

  • *

  • Bugcheck Analysis *

  • *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {8, 2, 0, babd35af}

Probably caused by : usbuhci.sys ( usbuhci!UhciAbortAsyncTransfer+4f )

Followup: MachineOwner

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0: kd> !analyze -v

*******************************************************************************

  • *

  • Bugcheck Analysis *

  • *

*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

If kernel debugger is available get stack backtrace.

Arguments:

Arg1: 00000008, memory referenced

Arg2: 00000002, IRQL

Arg3: 00000000, value 0 = read operation, 1 = write operation

Arg4: babd35af, address which referenced memory

Debugging Details:

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READ_ADDRESS: 00000008

CURRENT_IRQL: 2

FAULTING_IP:

usbuhci!UhciAbortAsyncTransfer+4f

babd35af 8b4e08 mov ecx,dword ptr

CUSTOMER_CRASH_COUNT: 8

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: System

LAST_CONTROL_TRANSFER: from babd11fb to babd35af

STACK_TEXT:

ba5a9c74 babd11fb 89aef9dc 89520588 895ce690 usbuhci!UhciAbortAsyncTransfer+0x4f

ba5a9c98 ba52948b 89aef9dc 89520588 895ce690 usbuhci!UhciAbortTransfer+0x3d

ba5a9ce4 ba529753 89aef028 89520410 80546afc USBPORT!USBPORT_DmaEndpointPaused+0x263

ba5a9d10 ba52bb7c 89aef028 80546afc 89520410 USBPORT!USBPORT_DmaEndpointWorker+0x149

ba5a9d38 ba52f5ea 89aef028 00000002 89aef028 USBPORT!USBPORT_CoreEndpointWorker+0x6d2

ba5a9d7c ba5281b0 89aef028 00000000 899fa020 USBPORT!USBPORT_Worker+0x212

ba5a9dac 805cff62 89aef028 00000000 00000000 USBPORT!USBPORT_WorkerThread+0x12a

ba5a9ddc 8054611e ba528086 89aef028 00000000 nt!PspSystemThreadStartup+0x34

00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16

STACK_COMMAND: kb

FOLLOWUP_IP:

usbuhci!UhciAbortAsyncTransfer+4f

babd35af 8b4e08 mov ecx,dword ptr

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: usbuhci!UhciAbortAsyncTransfer+4f

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: usbuhci

IMAGE_NAME: usbuhci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 480254ce

FAILURE_BUCKET_ID: 0xD1_usbuhci!UhciAbortAsyncTransfer+4f

BUCKET_ID: 0xD1_usbuhci!UhciAbortAsyncTransfer+4f

Followup: MachineOwner

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Accepted Solutions
covelli
VMware Employee
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Hi,

Do you still see the problem if you select "Enable high-speed support for USB 2.0 devices" in the GUI?

Thanks,

Doug

View solution in original post

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2 Replies
covelli
VMware Employee
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Hi,

Do you still see the problem if you select "Enable high-speed support for USB 2.0 devices" in the GUI?

Thanks,

Doug

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mbmast
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That did the trick! I had to upgrade the virtual hardware from version 5 to version 6.5. Once I did that, high speed USB 2.0 was enabled and the problem went away.

Thanks,

Mike.

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