Page Fault in Non-Paged Area WIN32k.sys

[troeh]

I am trying to convert a Windows 2000 SP4 (SCSI attached 12GB c:\ drive, 1024MB memory) running on Microsoft Virtual Server over to VMware(Version 3.5.0 Build 123630) using VMware converter 3.0.3-89816. The conversion process completes successfully, but when I try to start the server in VMware I receive a page fault in non paged area win32k.sys BSOD. Any ideas? Thanks.

[troeh]

This was resolved by booting into safe mode and uninstalling two device drivers that were showing up as unknown.

[JimmyWillis]

I came across your post while researching a similar issue and it got me pointed in the right direction.  Thanks!

I haven't seen my exact symptoms described elsewhere, so I thought I'd tack on here.

After moving a Server 2003 SP2 guest from ESX 3.5 to vSphere 5 and updating the VMware Tools, I started getting a BSoD error from win32k.sys during reboot.  My BSoD showed STOP: 0x000000D3

I booted the guest to Safe Mode (F8) and had to rollback the VMware SVGA II driver from version 11.7.10.0 (7/28/2011) to version 11.4.3.3 (7/9/2009).

I used the Roll Back Driver button on the Driver tab of the video adapter's Properties dialog.

After that, the guest booted flawlessly.

[Scaffidi]

Similar issue of JimmyWillis.

After moving a Server 2003 SP2 guest from ESX 4.1 to vSphere 5.0 Update 1 and updating the VMware Tools, I started getting a BSoD error from win32k.sys during reboot. My BSoD showed STOP: 0x000000D3

I booted the guest to Safe Mode (F8) and had to rollback the VMware SVGA II driver from version 11.7.10.0 (28/07/2011) to version 11.6.0.38 (02/07/2011)

I used the Roll Back Driver button on the Driver tab of the video adapter's Properties dialog.

Thank's

P.S. From Control Panel, repaired VMwareTools installation and now virtual machine works with latest VMware SVGA II driver version 11.7.10.0 (28/07/2011)

[S320]

I can confirm I experienced the same issue as the above 2 posts; BSOD since ESXi update. Followed instructions above and all working again. Thanks

[latitudes]

Thank you sooooooo much.  Rolling back the VMware SVGA II driver totally worked for me.  I didn't have the same versions as you, but it still worked.

[guyrobertson75]

Love your work ... still an issue on 5.51 latest release ( as of last week fully patched VM installation ) .. Nice simple solution, rolling back VMware II vga driver

[jmahes]

BRILLIANT!!! This worked for me!

[boyetm98]

Thank you so much for this info and you saved me a 10 hour restore job which could not have fixed the issue in the first place.

[Asagin]

Hi, how did you find unknown named drivers?