6 Replies Latest reply on Aug 14, 2008 7:31 AM by johnhc

    Beta RC1 Installation problem

    vmwdavidr Novice

      I am unable to install the the Beta RC 1 build 101586.  I have tried the manual uninstallation instructions after I was unable to run the add/remove to automatically remove the program.  I have run the 1308_fVMWARE_install_cleaner.exe, and removed the files, the registry entries, everything I could find. The platform is XP 64 bit sp 2.  The issue came about after some RAM went, and we did fell back to a system-restore point that didn't really have VMware server properly installed.

       

      I get "The system administrator has set policies to prevent this installation"when I run the install.

       

       

      Any help would be appreciated.

        • 1. Re: Beta RC1 Installation problem
          achopra Novice
          VMware Employees

           

          Run the installer as administrator. On XP:

           

           

          Hold down the "shift" key and right click on the installer file. You should see a menu item "Run as". Select that and put the user name and password of administrator.

           

           

           

           

           

          Let me know how this works.

           

           

           

           

           

           

           

           

          • 2. Re: Beta RC1 Installation problem
            johnhc Hot Shot

             

            vmwdavidr,

             

             

            This has been answered here several times before. See this KB925336. I used the last recommended procedure.

             

             

            Enjoy, John.

             

             

            Host and Guest Systems:

            Windows XP Pro x64 Edition;

            VMware Server 2.0.0RC1, Build 101586

            • 3. Re: Beta RC1 Installation problem
              vmwdavidr Novice

              I was logged on as administrator, but I'll try the runas.

              • 4. Re: Beta RC1 Installation problem
                johnhc Hot Shot

                 

                vmwdavidr,

                 

                 

                Runas did not work for me - why not try the KB?

                 

                 

                Enjoy, John.

                 

                 

                 

                 

                Host and Guest Systems:

                Windows XP Pro x64 Edition;

                VMware Server 2.0.0RC1, Build 101586

                • 5. Re: Beta RC1 Installation problem
                  vmwdavidr Novice

                  BINGO!  That worked.  I just did the last piece adding the enfocement policy.  Don't know why this error didn't kick in the original install.  And I will bet that if the original.msi had been available this would not have been an issue.

                   

                  I did not find this KB reference in the VMWare community forum, nor with broader internet searches because the error string I got did not match what was listed in the article.  Thank you for your help.

                  • 6. Re: Beta RC1 Installation problem
                    johnhc Hot Shot

                    vmwdavidr,

                    Great! I am glad you are running.

                     

                    I did a quick search in these forums on "The system administrator has set policies", and got a number of hits. The entire KB shows up also but you would have not known to search in the beginning. The KB is mentioned in the Release Notes but in another context. It would be best if the Notes stated this problem explicitly. The real problem is the huge size of the msi (~534 MB!)

                     

                     

                    After I was sure that RC1 was properly installed, I went through the process again and made it apply to all, including administrators.

                     

                     

                    Enjoy, John.

                     

                     

                     

                    Host and Guest Systems:

                    Windows XP Pro x64 Edition;

                    VMware Server 2.0.0RC1, Build 101586