1 2 Previous Next 24 Replies Latest reply on Mar 12, 2009 3:37 PM by WWWebberNSA

    Can't install VMWare due to XP Persmissions?

    scn101 Novice

       

      Trying to install VMServer 1.0.6 or 2.0 Beta on a XP Pro machine and get the same error just after I launch the installer:

       

       

      "Windows cannot access the specified device, path, or file.  You may not have the appropriate permissions to access the item."

       

       

      I verified that I am the Adminstrator.  The only think I can think of is that I'm running a PC with an Intel Motherboard using Intel's "soft" raid Matrix Storage Manager.

       

       

      Any suggestions?

       

       

        • 1. Re: Can't install VMWare due to XP Persmissions?
          johnhc Hot Shot

           

          scn101,

           

           

          Lots of people have had this problem.  BTW, Beta 2 has expired but you can install 2.0.0 RC1.  See this KB for a solution to your permission problem (found in RC1 release notes):

          http://support.microsoft.com/kb/925336

           

           

          Good luck, John

           

          Host and Guest Systems:

          Windows XP Pro x64 Edition;

          VMware 2.0.0RC1, Build 101586

          • 2. Re: Can't install VMWare due to XP Persmissions?
            scn101 Novice

             

            Hi John,

             

             

            Thanks for the reply.  I tried both workarounds for the issue, changing the PolicyScope from a 0 to a 1 and changing the software restrictions policy to "All users except local administrators."  Both did not change the outcome, I still get the same error.

             

             

            BTW, I should correct that I'm trying to install 2.0.0 RC1, not Beta.

             

             

            I'm still stuck and open to any suggestions!

             

             

            Thanks,

            Roy

             

             

            • 3. Re: Can't install VMWare due to XP Persmissions?
              johnhc Hot Shot

              scn101,

               

              Have you tried right clicking and selecting 'Run as...', then using Administrator account? You will still need the KB. I used the policy change and it corrected the problem.  Did you check the MD5 hash for the DL?

               

              I am surprised the KB did not correct your problem.

               

               

              Good luck, John.

               

               

               

               

               

               

              Host and Guest Systems:

              Windows XP Pro x64 Edition;

              VMware 2.0.0RC1, Build 101586

              • 4. Re: Can't install VMWare due to XP Persmissions?
                scn101 Novice

                Just tried it again but with "run as....administrator" with the same error result.  I'm stuck at the starting gate with this issue....

                • 5. Re: Can't install VMWare due to XP Persmissions?
                  scn101 Novice

                  I just now checked the MD5 hash, it is correct.

                  • 6. Re: Can't install VMWare due to XP Persmissions?
                    johnhc Hot Shot

                     

                    scn101,  Your first post said:

                    "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." was the error you were getting. 

                     

                     

                    Did it give a device, path or file?  Are you running Zone Alarm or what security SW?  I had trouble with ZAP at times and had to go into Program Control and give permission as needed.

                     

                     

                    I'm obviously running low on suggestions.  You might try turning off all security SW and trying again.  When I do this I disconnect my modem to kill my Internet connection.

                     

                     

                    Good luck, one more time, John.

                     

                     

                     

                     

                    Host and Guest Systems:

                    Windows XP Pro x64 Edition;

                    VMware 2.0.0RC1, Build 101586

                    • 7. Re: Can't install VMWare due to XP Persmissions?
                      scn101 Novice

                      No further details on the error given by Windows.  I turned off CA virus check and firewall, no change. 

                       

                      I am running Windows Pro 32-bit, but I don't think 32-bit vs 64-bit is the issue.  Maybe someone else ran into this issue and has a workaround?  Hoping!

                      • 8. Re: Can't install VMWare due to XP Persmissions?
                        johnhc Hot Shot

                         

                        scn101,

                         

                         

                        I am sorry I was unable to help.  Did you turn off the Windows FW?  Please post a screen shot of your error message.  John.

                         

                         

                         

                         

                        Host and Guest Systems:

                        Windows XP Pro x64 Edition;

                        VMware 2.0.0RC1, Build 101586

                        • 9. Re: Can't install VMWare due to XP Persmissions?
                          scn101 Novice

                           

                          Windows firewall is off.  Don't know what else to try.  

                           

                           

                          • 10. Re: Can't install VMWare due to XP Persmissions?
                            Peter_vm Guru

                            Can you login with local Administrator account, not Admin ?

                            • 11. Re: Can't install VMWare due to XP Persmissions?
                              johnhc Hot Shot

                              scn101,

                               

                              Look at the top of the error message. It gives the name of the file it cannot find. Are you logged onto the Admin account, not Administrator? Perhaps you copied the installation file from one account to another.

                               

                               

                              You got it now - look at the top of the error message!

                               

                               

                              John

                               

                               

                               

                               

                               

                              Host and Guest Systems:

                              Windows XP Pro x64 Edition;

                              VMware 2.0.0RC1, Build 101586

                              • 12. Re: Can't install VMWare due to XP Persmissions?
                                scn101 Novice

                                Unless I am totally confused, I am the Administrator (Roy) and I'm logged in...here's the User Accounts on the machine.  I can double click the VMWare file, get the "Do you want to run this file?" standard security warning, then I click run and the error box pops up.  I don't see how this can be?

                                • 13. Re: Can't install VMWare due to XP Persmissions?
                                  Daniel.D. Expert
                                  scn101 wrote:

                                  Unless I am totally confused, I am the Administrator (Roy) and I'm logged in...here's the User Accounts on the machine.  I can double click the VMWare file, get the "Do you want to run this file?" standard security warning, then I click run and the error box pops up.  I don't see how this can be?

                                   

                                  Then, could you try this?

                                  Create  C:\TEMP if you don't already have it.

                                  Move the installer file to C:\TEMP

                                  Run it from there

                                   

                                  • 14. Re: Can't install VMWare due to XP Persmissions?
                                    johnhc Hot Shot

                                     

                                    scn101,

                                     

                                     

                                    Why does your system think the installer is on the Admin desktop?

                                     

                                     

                                    Move the installer to your desktop (Roy). Go to properties of the installer and click Unblock on the General tab. Close Properties and double click installer.

                                     

                                     

                                    If this does not work, you must have some kind of weird permission problem on your system. You might then try to login to the Administrator account and run the installer on its desktop. You must go into Safe Mode to login to the Administrator account but you cannot do the install from Safe Mode. Go to the accounts page and set the Administrator to show on the Login screen. Then boot into normal mode and login to the Administrator account.

                                     

                                     

                                    Your account has administrator privileges but is not the Administrator account. I guess you could have changed the name, but I think that would be asking for trouble.

                                     

                                     

                                    Let us know what happens, John.

                                     

                                     

                                     

                                     

                                    Host and Guest Systems:

                                    Windows XP Pro x64 Edition;

                                    VMware 2.0.0RC1, Build 101586

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