MSIEXEC hang during VMware tools install/uninstall/upgrade

[halr9000]

I've got a VM with a stuck VMware Tools install. It's out of date and I tried to perform an upgrade. It hangs to the point where I had to kill msiexec which I hated doing.

guest OS: XP pro sp2

host: 3.0.2.52542

Any tips? I've considered manually removing it, running MSICUU and then reinstalling but that's pretty invasive. Will save that as a last resort.

[esiebert7625]

I'd reboot, shutdown any un-needed services and applications and try again. If it still gets stuck then try un-installing VMware Tools, rebooting and installing fresh.

Eric Siebert

VMware Communities User Moderator

-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-

Visit my website:

-=-=-=-=-=-=-=-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-

[halr9000]

Well, as the subject line says ... uninstall also hangs. And yes, this is following reboots. In fact, after killing MSIEXEC, the NIC is in an unusable state which a reboot fixes. Presumably this is because it is hanging during the NIC driver upgrade.