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GE-Joe
Contributor
Contributor

VMware Converter 3.0.1 build-44840 error

I'm getting the error listed below during various conversions, using either the stand-alone converter, or the built-in. The latest was an attempted conversion of a remote Win2k system (logs attached) from my local XP/SP2 box ... image being created on a USB book drive. Any help is appreciated.

10:25:39 AM Step 1 : Connecting to VMware Converter Agent on driversysgen

10:28:04 AM Step 2 : Creating target virtual machine and importing data

10:28:19 AM Configuring parameters for the target virtual machine...

10:28:21 AM Creating target virtual machine...

10:28:30 AM Taking a snapshot of the volume...

10:28:31 AM Cloning source volume c: into target virtual machine...

12:11:21 PM Taking a snapshot of the volume...

12:11:21 PM Cloning source volume d: into target virtual machine...

02:05:46 PM Taking a snapshot of the volume...

02:05:46 PM Cloning source volume e: into target virtual machine...

02:51:35 PM ERROR: Unknown error returned by VMware Converter Agent

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8 Replies
gautam
Expert
Expert

For some reason it seems like it fails to write to the destination. Do you always see the error at the same stage of the import? Were you able to try other sources/destinations?

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GE-Joe
Contributor
Contributor

Thanks for the quick reply.

The error always seems to occur towards the end of cloning the last

drive, in this case drive E: ...e.g. it runs for quite a while after

reporting it's cloning drive E:, before the failure is reported. I've

seen this same error occur when attempting to "import" my local system,

but on my local system it occurs on drive F: which is the last drive.

The common thread here is that Converter was running local and the image

was being created on a USB drive. I've installed Converter on the

remote system, and mapped a drive back to my local system to store the

image. We'll see how that goes.

don

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GE-Joe
Contributor
Contributor

Same error occurred at about the same point in the conversion when

attempting to "push" the image from the source to the target system

(please see attached logs). Suggestions?

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theanykey
Virtuoso
Virtuoso

first, upgrade from 3.0.1 to 3.0.2 --> www.vmware.com/downloads/converter and install/run as the local admin

next, run a chkdsk ./f on the source for the problematic partitions

if you are resizing the disk, then also defrag the partitions

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GE-Joe
Contributor
Contributor

Both were done previously, but I'll run them again.

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victorg
VMware Employee
VMware Employee

Just to clarify, in both logs the problem appears to be with the target disk, so you need to run chkdsk on the target.

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GE-Joe
Contributor
Contributor

Chkdsk and Defrag were run on all source and target disks, prior to

attempting the imports. An interesting thing to note is that the

failure always occurs while cloning the last drive, regardless of the

system. I've tired importing from 2 remote systems, and from the local

system. The systems each have a different number physical and logical

drives.

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theanykey
Virtuoso
Virtuoso

I would need to see the diskmanagement screenshot of the physical machine

I would also be curious to know what is running on that partition - any services such as a file share, antivirus, etc?

alternatively, convert all drives but this one and simply networkcopy/robocopy the data over to an empty VM (additional/attached) disk

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