1 2 Previous Next 19 Replies Latest reply on Mar 19, 2008 2:36 PM by etung

    Boot Camp partition preprocessing failed.

    rhbw Novice

      I've installed VMware Fusion (v1.0  51348) and am attempting to bring up my Boot Camp partition (XP SP2).  I encounter the error, "Boot Camp partition preprocessing failed."  If I click ok, it launches XP, but the keyboard and mouse do not work (including the command Send Ctl-Alt-Del).  What is this error and how do I recover?  I've tried uninstalling and re-installing the application, but to no avail.

        • 1. Re: Boot Camp partition preprocessing failed.
          rhbw Novice

          Guess I have folks stumped. 

           

          Additional Information

             Full Error Message

                Boot Camp partition preprocessing failed.  Drivers for your Boot Camp partition may not be loaded.

           

             MacBook Pro 15in 2nd Half 2007.  Standard build.  OS X 10.4.10.  Latest patches applied.  1GB memory.

           

          I've attached the log file vmware-vmfusion.log.  It contains numerous errors of being unable to find certain files... e.g.:

           

          Sep 25 09:13:19.953: vmfusion| Cmd /host2/#_client/util/disk/cmd/##21e/op/getDiskInfo/ failed: The system cannot find the file specified

          Sep 25 09:13:19.954: vmfusion| DISKLIB-LINK  : "naos.vmdk" : failed to open (The system cannot find the file specified). 

          Sep 25 09:13:19.954: vmfusion| DISKLIB-CHAIN : "naos.vmdk" : failed to open (The system cannot find the file specified).

          Sep 25 09:13:19.954: vmfusion| DISKLIB-LIB   : Failed to open 'naos.vmdk' with flags 0x17 (The system cannot find the file specified).

          Sep 25 09:13:19.954: vmfusion| VMHS: failed to open 'naos.vmdk' : The system cannot find the file specified (27).

          Sep 25 09:13:19.954: vmfusion| Cmd /host2/#_client/util/disk/cmd/##21f/op/getDiskInfo/ failed: The system cannot find the file specified

          Sep 25 09:13:37.048: vmfusion| VmdbVmCfg_UpdateFile: Could not load dictionary file /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Boot Camp/%2Fdev%2Fdisk0/Boot Camp partition.vmwarevm/Boot Camp partition.vmx: Unable to get information about file "/Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Boot Camp/%2Fdev%2Fdisk0/Boot Camp partition.vmwarevm/Boot Camp partition.vmx": No such file or directory.

          • 2. Re: Boot Camp partition preprocessing failed.
            Guru

            The missing files sound problematic - naos.vmdk is critical for preprocessing. What's the output of

            sudo ls -l /Applications/VMware\ Fusion.app/Contents/Resources/naos-1.0.vmwarevm

            and do you have anything under "/Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/"?

            1 person found this helpful
            • 3. Re: Boot Camp partition preprocessing failed.
              rhbw Novice

               

              Meadow:~ malek$ sudo ls -l /Applications/VMware\ Fusion.app/Contents/Resources/naos-1.0.vmwarevm

              total 173376

              -rwxr-xr-x   1 root  admin  88604672 Jun 18 22:30 naos.vmdk

              -rwxr-xr-x   1 root  admin    118904 May 25 16:10 open_source_licenses.txt

              -rwxr-xr-x   1 root  admin      1688 May  8 14:37 vadk-base.vmsd

              -rwxr-xr-x   1 root  admin      2034 May 25 21:14 vadk-base.vmx

              -rwxr-xr-x   1 root  admin       259 Apr 27 00:22 vadk-base.vmxf

              -rwxr-xr-x   1 root  admin       371 May  8 16:47 vaos-cl1.vmdk

              -rwxr-xr-x   1 root  admin      8684 May 25 21:15 vaos_master_auto_main.nvram

              -rwxr-xr-x   1 root  admin      8664 Apr 27 00:22 vaos_master_auto_null_main.nvram

              -rwxr-xr-x   1 root  admin         0 Apr 27 00:22 vaos_master_auto_null_main.vmsd

              Meadow:~ malek$

               

               

              Meadow:~ malek$ ls -l /Users/malek/Library/Application\ Support/VMware\ Fusion/Virtual\ Machines/

              total 0

              drwxr-xr-x   3 malek  malek  102 Sep 25 15:02 Boot Camp

              drwxr-xr-x   3 malek  malek  102 Sep 25 15:03 Helper

               

               

               

              Meadow:~ malek$ ls -l /Users/malek/Library/Application\ Support/VMware\ Fusion/Virtual\ Machines/*

              /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Boot Camp:

              total 0

              drwxr-xr-x   3 malek  malek  102 Sep 25 15:02 %2Fdev%2Fdisk0

               

              /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Helper:

              total 0

              drwxr-xr-x   14 malek  malek  476 Sep 25 15:04 naos-1.0.vmwarevm

               

               

               

              Meadow:~ malek$ ls -l /Users/malek/Library/Application\ Support/VMware\ Fusion/Virtual\ Machines//

              /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Boot Camp/%2Fdev%2Fdisk0:

              total 0

              drwxr-xr-x   4 malek  malek  136 Sep 25 15:04 Boot Camp partition.vmwarevm

               

              /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Helper/naos-1.0.vmwarevm:

              total 173464

              -rwxr-xr-x   1 malek  malek  88604672 Sep 25 15:04 naos.vmdk

              -rwxr-xr-x   1 malek  malek    118904 May 25 16:10 open_source_licenses.txt

              -rw-------   1 malek  malek         0 Sep 25 15:03 temp.vmsd

              -rwxr-xr-x   1 malek  malek      2309 Sep 25 15:03 temp.vmx

              -rwxr-xr-x   1 malek  malek      1688 May  8 14:37 vadk-base.vmsd

              -rwxr-xr-x   1 malek  malek      2034 May 25 21:14 vadk-base.vmx

              -rwxr-xr-x   1 malek  malek       259 Apr 27 00:22 vadk-base.vmxf

              -rwxr-xr-x   1 malek  malek       371 May  8 16:47 vaos-cl1.vmdk

              -rwxr-xr-x   1 malek  malek      8684 Sep 25 15:04 vaos_master_auto_main.nvram

              -rwxr-xr-x   1 malek  malek      8664 Apr 27 00:22 vaos_master_auto_null_main.nvram

              -rwxr-xr-x   1 malek  malek         0 Apr 27 00:22 vaos_master_auto_null_main.vmsd

              -rw-rr   1 malek  wheel     40108 Sep 25 15:04 vmware.log

               

               

              Meadow:~ malek$ ls -l /Users/malek/Library/Application\ Support/VMware\ Fusion/Virtual\ Machines/Boot\ Camp/%2Fdev%2Fdisk0/Boot\ Camp\ partition.vmwarevm/                    

              total 72

              -rw-------   1 malek  malek  32256 Sep 25 15:03 Boot Camp partition-pt.vmdk

              -rw-------   1 malek  malek    513 Sep 25 15:03 Boot Camp partition.vmdk

              Meadow:~ malek$

               

               

               

               

               

              • 4. Re: Boot Camp partition preprocessing failed.
                Guru

                Could you attach (not paste, it looks big)

                /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Helper/naos-1.0.vmwarevm/vmware.log?

                • 5. Re: Boot Camp partition preprocessing failed.
                  rhbw Novice
                  etung wrote:

                  Could you attach (not paste, it looks big)

                  /Users/malek/Library/Application Support/VMware Fusion/Virtual Machines/Helper/naos-1.0.vmwarevm/vmware.log?

                   

                  Please see attachment for this log.

                  • 6. Re: Boot Camp partition preprocessing failed.
                    Guru

                    The relevant bit is:

                    Sep 25 16:30:37.005: vcpu-0| Guest: 100 reconfig : reconfigure.sh v1.04
                    Sep 25 16:30:40.017: vcpu-0| VIDE: Curr CHS info cyls: 65535 heads: 1 sects: 63 lba_cap: 268435455
                    Sep 25 16:30:40.045: vcpu-0| Guest: mounting NTFS
                    Sep 25 16:30:52.013: vcpu-0| Guest: 400 reconfig : FAILED: unable to copy target's software hive to tmp folder
                    Sep 25 16:31:54.929: vcpu-0| PIIX4: PM Soft Off.  Good-bye.

                    This sounds similar to Re: BSOD and Preprocessing failed after upgrade bootcamp XP to Vista, please see if Jim's question applies to you.

                    1 person found this helpful
                    • 7. Re: Boot Camp partition preprocessing failed.
                      rhbw Novice

                      Yes, Jim's question applies to me.  My software hive is 55.2 MB and my system hive is 8.5 MB, which takes me over the 60 MB threshold.    Unfortunately, jim.gill did not post the alternate way of getting the virtual machine running.  Would you be able to?  At this point, the preprocessing step fails first before I can disable any VM settings... which means that the keyboard and mouse drivers on the OS X side are not there when the Boot Camp image boots.

                      • 8. Re: Boot Camp partition preprocessing failed.
                        jim.gill Expert
                        VMware Employees

                        I'm sorry to have not responded before. Here are the steps you must take to work around the 60MB registry limit in Boot Camp preprocessing.  In short, we are applying a registry script that enables Windows to recognize the mouse, keyboard and IDE drivers appropriate for running on the virtual hardware. This does not prevent you from running under BootCamp; you'll be able to switch back and forth as you like.

                         

                        1) Boot your Mac into native Windows from the Boot Camp partition

                        2) Download the attached 'bootcamp_registryfix.zip' file which updates the Windows registry to add references to the IDE, mouse, and keyboard required for the virtual hardware.

                        3) Unzip the attachment; double click on the 'bootcamp_registry.reg' file

                        4) When asked to "Are you sure you want to add the information in C:(path to file) to the registry?", click Yes

                        5) If successfully added, the Windows Registry Editor will say "Information in C:(path to file) has been successfully entered into the registry." and click OK.

                        6) Restart the computer and boot off the Mac partition

                        7) Launch VMware Fusion and open your Boot Camp partition virtual machine, which should no longer blue screen or have issues with the keyboard or mouse

                        8) Go to the VMware Fusion menu and install VMware Tools.

                        • 9. Re: Boot Camp partition preprocessing failed.
                          rhbw Novice

                          Update:  I followed the seven steps spelled out by Constant crash on 24" iMac.

                          I continue to get the same preprocessing failures, but at least the keyboard and mouse work when my Boot Camp image boots.  Although this (re: seven steps) is more of a work-around than a fix it does get me up and running.

                           

                          Thank-you for all of your help! 

                          • 10. Re: Boot Camp partition preprocessing failed.
                            jim.gill Expert
                            VMware Employees

                             

                            I'm sorry to have not responded earlier.  Here is the manual procedure for applying what the Boot Camp preprocessing does. Basically you are adding registry entries that allow Windows to recognize the mouse, keyboard and IDE driver that are available when your Boot Camp partition runs under VMware Fusion.  Applying these registry changes does not prevent you from running under Boot Camp; you can switch between Boot Camp and VMware Fusion as you like.

                             

                             

                            To apply the changes manually,

                             

                             

                            1) Download the attached 'bootcamp_registryfix.zip' file which updates the Windows registry to add references to the IDE, mouse, and keyboard required for the virtual hardware. Save it to a USB thumb drive, or open this forum posting from within Windows. You need the zip file available from Windows.

                            1) Boot your Mac into native Windows from the Boot Camp partition

                            3) Unzip the attachment double click on the 'bootcamp.reg' file

                            4) When asked to "Are you sure you want to add the information in C:(path to file) to the registry?", click Yes

                            5) If successfully added, the Windows Registry Editor will say "Information in C:(path to file) has been successfully entered into the registry." and click OK.

                            6) Restart the computer and boot off the Mac partition

                            7) Launch VMware Fusion and open your Boot Camp partition virtual machine, which should no longer blue screen or have issues with the keyboard or mouse

                            8) Go to the menu and choose Virtual Machine | Install VMware Tools.

                             

                             

                            • 11. Re: Boot Camp partition preprocessing failed.
                              rhbw Novice

                              Thanks!  That's what I did and it works (ignoring the "Boot Camp partition preprocessing failed." dialog). 

                              • 12. Re: Boot Camp partition preprocessing failed.
                                jim.gill Expert
                                VMware Employees

                                Yes, those were the steps. I agree it's more a workaround fthan a fix but I'm glad your system is running. Do not forget to install VMware Tools, which adds support so that you do not have to reactivate Windows whenever you switch between Boot Camp and VMware Fusion (you will need to activate once in each mode; the Tools makes sure that teh proper activation is recognized for the mode you are running under).

                                • 13. Re: Boot Camp partition preprocessing failed.
                                  TCT Novice

                                   

                                  hello all:

                                   

                                   

                                   

                                   

                                   

                                  I have the preprocessing failure message AND the connect to peer error message.  I have done all of the posts included herewith as well as uninstalled - reinstalled several times.  Any ideas?  I am about to re-partition the boot camp drive.

                                   

                                   

                                   

                                   

                                   

                                  thanks

                                   

                                   

                                   

                                   

                                   

                                  ted

                                   

                                   

                                  • 14. Re: Boot Camp partition preprocessing failed.
                                    jim.gill Expert
                                    VMware Employees

                                     

                                    This can be caused by a Fusion installation problem. Can you reply, attaching the log file from <username>/Library/Logs/VMware Fusion/vmware-fusion.log after the problem has occurred?

                                     

                                     

                                    The folder will have several log files in it.  vmware-fusion.log is the most recent, vmware-fusion-0.log is the next most recent, vmware-fusion-1.log the one before that, and so on.

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