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Mattythefatty
Contributor
Contributor

where do i find linuxPreGlibc25.iso

I have a VM that shows an old unsupported version of vmwaretools.  When i try to upgrade, I get an error: Unable to install vmware tools.  An error occurred while trying to access image file "/usr/lib/vmware/isoimages/linuxPreGlibc25.iso".   That file certainly doesn't exist.  I attempted KB article 2129825, but im not getting anywhere.  Windows based machines upgrade without issue.   

The VM guest OS is set to  Debian GNU/Linux 5 (32-bit).  Hosts are VMware ESXi, 7.0.3, 19193900

 

Any thoughts?

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4 Replies
Mattythefatty
Contributor
Contributor

Also, my ESXi hosts are on version 7.0.3, 19193900

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virtsysadmin
Enthusiast
Enthusiast

"The VM guest OS is set to Debian GNU/Linux 5 (32-bit)" - What is the actual Linux build and make sure it support with 7.0( or with the vmtools you are trying in install)

https://www.vmware.com/resources/compatibility/search.php?deviceCategory=software&details=1&releases...

Use open-vm-tools Linux package instead and something as old as this you might not be able to install any new tool version.



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v6rr
Contributor
Contributor

Hey!

Did you find it? I am in the same situation - https://kb.vmware.com/s/article/2147454

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bluefirestorm
Champion
Champion

You can try getting it from a physical/virtual machine that has VMware Workstation installed. I think an ESXi 6.5 or earlier installation might have it, too. For Windows, it can be found in C:\Program Files (x86)\VMware\VMware Workstation.

You might ask why don't I just attached? Apart from the large size (>50MB), I think it would be an EULA violation by posting  commercial software or parts of it in public forum. So even if it was a few KiB, I should not be posting it.

 

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