Hi all,
We are unable to upgrade our vcenter. It runs on a Windows 2008 server with an SQL database on another VM.
Here are the log of the Export_com.vmware.sso_2016_06_01_xxxxx file
According my understanding, setup is looking for the ssoserver.p12 file in a temporary directory generated by the setup itself as Y: is a mount of
"C:\Users\MyUser\AppData\Local\Temp\TempUpgradeDir"
I opened a case without success yet.
Do anyone have an idea ?
Thanks
MLD
2016-06-01T11:34:13.384Z INFO __main__ Set root upgrade folder to: Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts
2016-06-01T11:34:14.354Z INFO __main__ Context file D:\ProgramData\VMware\vCenterServer\export\system-data\upgrade-com.vmware.sso-upgradeContext does not exist. Use default context
2016-06-01T11:34:14.354Z INFO extensions Found upgrade phase <module 'sso' from 'Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\sso\__init__.pyc'>:Export'
2016-06-01T11:34:14.354Z INFO extensions Executing upgrade phase '<module 'sso' from 'Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\sso\__init__.pyc'>:Export' with context {u'destinationVcPlatform': u'Windows', u'resourceDir': u'Y:\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\upgrade_working_directory', u'infrastructureUsername': u'administrator@vsphere.local', u'exportDir': u'D:\\ProgramData\\VMware\\vCenterServer\\export\\sso', u'locale': u'en', u'destinationPlatform': u'Windows', u'destinationVcVersion': u'6.0', u'cmUrl': u'https://127.0.0.1:443/cm/sdk/', u'sourceVcPlatform': u'Windows', u'sourcePlatform': u'Windows', 'logDir': 'C:\\Users\\awvcen1\\AppData\\Local\\Temp\\vcsUpgrade', u'sourceVcVersion': u'5.1', u'sourceSsoVersion': u'5.1', u'infrastructureHost': u'127.0.0.1', u'infrastructureHttpsPort': u'443', u'infrastructurePassword': 'CENSORED', u'systemExportDir': u'D:\\ProgramData\\VMware\\vCenterServer\\export\\system-data', u'destinationSsoVersion': u'6.0'}.
2016-06-01T11:34:14.540Z ERROR __main__ Upgrade Phase 'sso:Export' failed. Exception: [Errno 2] No such file or directory: 'Y:\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\payload\\component-scripts\\sso\\ssoserver.p12'
Traceback (most recent call last):
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\componentPhaseLauncher.py", line 379, in main
executionResult = systemExtension(exeContext)
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\libs\sdk\extensions.py", line 94, in __call__
result = self.extension(*args)
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\libs\sdk\extensions.py", line 110, in _func
return func(*args)
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\sso\__init__.py", line 156, in doSourceExport
doMigrationExport(context)
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\sso\__init__.py", line 213, in doMigrationExport
copyFileToExpFolder(context, 'ssoserver.p12')
File "Y:\PFiles\VMware\CIS\cis_upgrade_runner\payload\component-scripts\sso\__init__.py", line 126, in copyFileToExpFolder
shutil.copyfile(file_on_source, file_on_destination)
File "Y:\PFiles\VMware\CIS\python\lib\shutil.py", line 82, in copyfile
with open(src, 'rb') as fsrc:
IOError: [Errno 2] No such file or directory: 'Y:\\PFiles\\VMware\\CIS\\cis_upgrade_runner\\payload\\component-scripts\\sso\\ssoserver.p12'
And the vminst.log says:
<...>
2016-06-01 13:34:13.885+02:00| vcsInstUtil-3634789| I: ParseStatusFile: STATUS: 77%: "Exporting VMware License Service data..."
2016-06-01 13:34:13.885+02:00| vcsInstUtil-3634789| I: ParseStatusFile: Calling callback with 66 -> 77 "Exporting VMware License Service data..."
2016-06-01 13:34:13.885+02:00| vcsInstUtil-3634789| I: Entering function: UpdateProgressFromStatusFile
2016-06-01 13:34:13.901+02:00| vcsInstUtil-3634789| I: Leaving function: UpdateProgressFromStatusFile
2016-06-01 13:34:13.901+02:00| vcsInstUtil-3634789| I: Leaving function: ParseStatusFile
2016-06-01 13:34:15.307+02:00| vcsInstUtil-3634789| I: Entering function: ParseStatusFile
2016-06-01 13:34:15.307+02:00| vcsInstUtil-3634789| I: ParseStatusFile: curr error msg: "Internal error occurs during Export of VMware vCenter Single Sign-On."
2016-06-01 13:34:15.307+02:00| vcsInstUtil-3634789| E: ParseStatusFile: Displaying error message for " ": "Internal error occurs during Export of VMware vCenter Single Sign-On.
Send upgrade log files to VMware technical support team for further assistance."
2016-06-01 13:35:35.432+02:00| vcsInstUtil-3634789| I: Entering function: ShowMessageQueue
2016-06-01 13:35:35.432+02:00| vcsInstUtil-3634789| I: Leaving function: ShowMessageQueue
2016-06-01 13:35:35.447+02:00| vcsInstUtil-3634789| I: Entering function: ShowMessageQueue
