vSphere Client 5.0.0 B469512 - Internal Error

[pipati]

Hi,

If I try to add a VM, edit settings on an existin VM and other actions, I get

"An internal error occurred in the vSphere Client. Details: Index was outside of bounds of the array."

I have tried everything found here:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1308

and re-installed to no avail. Everything working fine on a different XP pc. The failing PC runs Win 7 Ultimate 64-bit.

Summary from error report:

System.IndexOutOfRangeException: Index was outside the bounds of the array.
   at VMware.CustomControls.NumericUpdownEx..ctor()
   at VMware.CustomControls.DiskCapControl.InitializeComponent()
   at VMware.CustomControls.DiskCapControl..ctor()
   at VpxClient.VMConfig.BWzVDiskCapPage.InitializeComponent()
   at VpxClient.VMConfig.BWzVDiskCapPage..ctor(TocWizard myBoss)
   at VpxClient.VMConfig.NWz..ctor(NWzModes m)
   at VpxClient.Common.UiCommands.VirtualMachine.NewVMCore(Service service, ManagedEntity entity)
   at VpxClient.Common.UiCommands.VirtualMachine.NewVM(ManagedEntity entity)

Error report attached.

Please advise.

[pipati]

No advise?

[nava_thulasi39]

Hi,

Do you have multiple versions vsphere client on the PC?

Please check if you have any? If yes, you need to uninstall everything and install latest vsphere client

[pipati]

Hi,

No, I do not have multiple version installed.

I suspected incomplete uninstalls were the problem (I tried workstation earlier), which is why I tried the clean-up I linked to.

best regards, john

[Mouhamad]

Do you have any database installed on this machine?

Can you also check your local time? Is it set correctly?

I'd give it a windows update also and then try to re-install the client.

[pipati]

Time is sync'ed with time.windows.com and is OK.

I am running Postgres SQL Server 8.4 on the machine. Should I stop the service?

I have some optional updates pending, will have a look at them. Any special updates that are needed?

[Mouhamad]

Most probably its the database, try stopping the service. As for the updates, just do it all, you never know which one might be needed.

Give it a reboot and re-install.

Good luck!

[pipati]

All updates pending were language packs. I do not need them.

[pipati]

I am in process of cleaning up again (see link in original post).

Afterwards, I will try stopping the database service, reboot, and re-install vSphere client.

Thanks, I will report back if it worked or not.

[pipati]

Hi again,

I am afraid it did not help.

I ran Workstation 5 and 6 installer with /C options, none of them detected an installation. Re-booted in between.

I ran Workstation 7 installer with /CLEAN option. Re-booted.

I changed the Postgresql service to manual start and stopped it before re-booting.

I disabled antivirus program and firewall.

I ran CCleaner to clean registry, no issues found.

I installed vSphere client, same version and same error as in open post.

[jhjkempen]

any got this solved? I have exact the same issue on vpshere 4.1.0....

also running vcenter on the machine...