"updates" tab not refreshing after 6.5 u2 to 6.7 U3 update

[TAB405ALZ]

I successfully upgraded VCSA 6.5 U2 to 6.7U3 - (fully patched to date) and everything appears to be fine except the "updates" tab in HTML

Works fine in Flex

I have two 6.7 vCenters now (both 6.7 U3) and am running HTML in Chrome - vCenterA has "updates" tab just spinning and never refreshing, vCenterB has no issue

VUM as a hole is fine as in flex I was able to update all ym hosts, baselines etc - all is well.

Has anyone else had trouble getting "updates" tab to refresh?

I have restarted WEB and VUM svc, rebooted appliance.

Thoughts?

Thanks

[vTara]

Hi TAB405ALZ,

You can try to stop html5 client service and rename the work directory using the below commands,

service-control --stop vsphere-ui

mv /usr/lib/vmware-vsphere-ui/server/work /usr/lib/vmware-vsphere-ui/server/work_old

service-control --start vsphere-ui

Also check if you can get any clue from the logs  - /var/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log

Regards

Tami

Install-Upgrade Specialist