Hi!
We installed vcenter simple and now, we cannot install vsphere webclient. When we asked to enter credentials admin@System-Domain, we get an error that are invalidad credentials (the provider credentials are not vaild....). Below I show the log:
ERROR com.vmware.vim.sso.client.impl.SoapBindingImpl] SOAP fault
javax.xml.ws.soap.SOAPFaultException: Authentication failed
at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:178)
at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:111)
at com.sun.xml.internal.ws.client.dispatch.DispatchImpl.doInvoke(DispatchImpl.java:176)
at com.sun.xml.internal.ws.client.dispatch.DispatchImpl.invoke(DispatchImpl.java:195)
at com.vmware.vim.sso.client.impl.SoapBindingImpl.sendMessage(SoapBindingImpl.java:131)
at com.vmware.vim.sso.client.impl.SoapBindingImpl.sendMessage(SoapBindingImpl.java:82)
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.sendRequest(SecurityTokenServiceImpl.java:674)
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.executeRoundtrip(SecurityTokenServiceImpl.java:608)
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl.acquireToken(SecurityTokenServiceImpl.java:118)
at com.vmware.vim.install.impl.RegistrationProviderImpl.acquireSamlToken(RegistrationProviderImpl.java:524)
at com.vmware.vim.install.impl.RegistrationProviderImpl.initialize(RegistrationProviderImpl.java:253)
at com.vmware.vim.install.impl.RegistrationProviderImpl.<init>(RegistrationProviderImpl.java:133)
at com.vmware.vim.install.RegistrationProviderFactory.getRegistrationProvider(RegistrationProviderFactory.java:143)
at com.vmware.vim.install.RegistrationProviderFactory.getRegistrationProvider(RegistrationProviderFactory.java:60)
at com.vmware.vim.install.cli.commands.CommandArgumentsParser.createServiceProvider(CommandArgumentsParser.java:253)
at com.vmware.vim.install.cli.commands.CommandArgumentsParser.parseCommand(CommandArgumentsParser.java:99)
at com.vmware.vim.install.cli.commands.CommandFactory.createValidateLsCommand(CommandFactory.java:36)
at com.vmware.vim.install.cli.RegTool.process(RegTool.java:86)
at com.vmware.vim.install.cli.RegTool.main(RegTool.java:33)
DEBUG com.vmware.vim.install.impl.RegistrationProviderImpl] Provided credentials are not valid.
ERROR com.vmware.vim.install.cli.commands.CommandArgumentsParser] Cannot authenticate user
INFO com.vmware.vim.install.cli.RegTool] Return code is: InvalidCredentials
I think that the password is correct
Could Install with another user? how to reset password of admin@system-domain?
thanks!
The admin@system-domain password is what was entered during setup of vCenter. Do you remember what you entered? If not, you could reset the password manually. You did not mention if it was a vCenter Appliance or install on a Windows server. Here are directions for both.
To reset the SSO administrator password on a Windows server:
Navigate to the directory SSOInstallDirectory\utils. By default, the installation directory is C:\ProgramFiles\VMware\Infrastructure\SSOServer.
You should see the message Password reset successfully.
Log in as root to the vCenter server Appliance.
You should see the message Password reset successfully.
Here is a link to the Configuring vCenter Single Sign On.