vjrk83
Contributor
Contributor

WBEM reporting false power supply alerts on HP hardwares

Our tooling which uses the check_esxi_hardware.py to capture the hardware alert via WBEM providers are reporting false power supply alert even though the actual hardware is looking good. 

upon checking, the esxi 7.0u2 is installed with the below VIB package .  


smx-provider 700.03.16.00.12-14828939 HPE VMwareAccepted 2021-03-29

The esxcli system wbem get shows enabled and running and also we have other services are running as well. ( /etc/init.d/wsman , /etc/init.d/sfcbd-watchdog) . 


Tried to clear IPMI sel alerts and also cleared / refreshed the sensor alerts from VCSA under harware health section. Appreciate if you could help to find what is the issue on this. 


[root@testesxhost01:~] esxcli system wbem get
Enabled: true
WS-Management Service: true
Enable HTTPS: true
Authorization Model: password
Port: 5989
HTTP Procs: 2
HTTPS Procs: 4
Provider Procs: 16
Keepalive Timeout: 1
Keepalive Max Requests: 10
Provider Sample Interval: 30
Provider Timeout Interval: 120
HTTP Max Content Length: 1048576
Max Message Length: 40000000
Thread Stack Size: 524288
Provider Resource Pool Override:
SSL Cipher List: !aNULL:kECDH+AESGCM:ECDH+AESGCM:RSA+AESGCM:kECDH+AES:ECDH+AES:RSA+AES
Threadpool Size: 5
Readonly: false
Log Level: warning
Service Location Protocol PID: 11424679
WS-Management PID: 11425669
CIM Object Manager PID: 11426124
Enabled SSL Protocols:
Enabled System SSL Protocols: tlsv1.2
Enabled Running SSL Protocols: tlsv1.2



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4 Replies
vjrk83
Contributor
Contributor

Could someone please help on this ? The Healh state for OM Power supply reported following state. 

172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- <PROPERTY NAME="Name" TYPE="string">
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- <VALUE>Power Supply 1</VALUE>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- </PROPERTY>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml: <PROPERTY NAME="HealthState" TYPE="sint16">
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- <VALUE>30</VALUE>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- </PROPERTY>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_0.xml- <PROPERTY NAME="EnabledState" TYPE="uint16">
--
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- <PROPERTY NAME="Name" TYPE="string">
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- <VALUE>Power Supply 2</VALUE>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- </PROPERTY>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml: <PROPERTY NAME="HealthState" TYPE="sint16">
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- <VALUE>30</VALUE>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- </PROPERTY>
172.30.62.11/root#cimv2/OMC_PowerSupply/instance_1.xml- <PROPERTY NAME="EnabledState" TYPE="uint16">

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stadi13
Enthusiast
Enthusiast

Which hardware modell/version is causing this issue?

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vjrk83
Contributor
Contributor

HP Proliant 360 Gen9  . 

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stadi13
Enthusiast
Enthusiast

Is amsd and amshelpr also installed and at the most recent version?
Which version has iLO?
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