CallMeBobMonks
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Contributor

VSCA 7.0 Update Failing

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I am trying to run updates on VSCA 7.0 (Version: 7.0.0 | Build 16620013), however, for some reason it keeps failing and I get the following error message:

CallMeBobMonks_1-1618008631301.png

I have seen a number of posts online that suggests removing the following file: /etc/applmgmt/appliance/software_update_state.conf. I've done this and things still didn't work and I am getting the same error message.

Does anyone have any ideas on how to resolve this issue?

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VMAKS
VMware Employee
VMware Employee

@CallMeBobMonks

 

Thank you for your post on VMware Communities.

 

Based on vCenter Server 7.0.0c for the Build number: 16620013 release notes:

https://docs.vmware.com/en/VMware-vSphere/7.0/rn/vsphere-vcenter-server-700c-release-notes.html

I see that there is a known issue for "Unexpected error occurred while fetching the updates"

I would request you to patch the VCSA to a higher build to resolve the issue.

 

Arun Kumar

Install Upgrade Specialist

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VMAKS
VMware Employee
VMware Employee

@CallMeBobMonks

 

Thank you for your post on VMware Communities.

 

Based on vCenter Server 7.0.0c for the Build number: 16620013 release notes:

https://docs.vmware.com/en/VMware-vSphere/7.0/rn/vsphere-vcenter-server-700c-release-notes.html

I see that there is a known issue for "Unexpected error occurred while fetching the updates"

I would request you to patch the VCSA to a higher build to resolve the issue.

 

Arun Kumar

Install Upgrade Specialist

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)"

View solution in original post

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CallMeBobMonks
Contributor
Contributor

@VMAKS 

Thank you for the reply. Could I ask how I go about patching the VCSA to a higher build to resolve the issue?

Also, this might sound like a really silly question but what is the difference between the two access methods for vCenter Server?

You've got one option "https://appliance-IP-address-or-FQDN:5480" where you only see configuration options and the other option "https://appliance-IP-address-or-FQDN:443" where you see the VMs, Datastores, etc...

Are they both the same? The reason why I am asking is because from https://appliance-IP-address-or-FQDN:5480 I can see the available updates. I haven't tried updating from there but at least it gets further then the other method.

 

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VMAKS
VMware Employee
VMware Employee

@CallMeBobMonks


Please refer to the below URL to patch VCSA:
https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vcenter.upgrade.doc/GUID-043EF6BD-78F7-412F...

VAMI: https://docs.vmware.com/en/VMware-Adapter-for-SAP-Landscape-Management/2.0.1/Installation-and-Admini...
The patching of VCSA is done through VAMI.

Through VCSA Web Client: "https://appliance-IP-address-or-FQDN:443", you manage ESXi hosts, VMs, and most of the other features of vCenter.

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