Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

[muhammadamir]

Hi Support, I was doing the upgrade VCenter 6.7 to 7. It gets to the first process of upgrade fine. The stage 2 is stuck at the following attached is screen shot. When I login to the vcenter:5480. Please assist, ASAP.

"Data Transfer and Appliance Setup is in Progress"

1. Copy data from source vcenter server to targer vcenter server = Successful.

2. Setup target vCenter Server and start services, its stuck starting VMware Performance Charts stuck at 100%.

[VMAKS · Accepted solution]

@muhammadamir

Thank you for your post on VMware Communities.

Based on the screenshot if you can login to VCSA Web Client then please follow the VMware KB: 67179 for resolution.

Arun Kumar

Install Upgrade Specialist

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[DMWayne]

Neither of these worked for me.

[alnaser11]

dear DMWayne 

iam facing the same issue , can you help me and provide me the steps  if your issue solved 

[mirzabig]

service-control --stop applmgmt

rm -rf /etc/applmgmt/appliance/software_update_state.conf

touch prechecks-succeeded
touch export-succeeded
touch import-succeeded

service-control --start applmgmt

I run in this order it work for me.

[Siskos_goatee]

---

@mirzabig wrote:

service-control --stop applmgmt

rm -rf /etc/applmgmt/appliance/software_update_state.conf

touch prechecks-succeeded
touch export-succeeded
touch import-succeeded

service-control --start applmgmt

I run in this order it work for me.

---

This is the solution that worked for me, except that the missing step is that all of the files being "touched" are located at /var/log/vmware/upgrade, so there should ether be a "cd /var/log/vmware/upgrade" command above the touch series, or that path should be prepended onto the file name for each touch command.

[JackWatts]

Should I run these commands from a shell? Putty? How?? I'm have the same problem.

[Yoshimotto]

Hi,

You can execute this commands via ssh connection to the vCenter with the vCenter root credentials and go to the shell.

When you are on the shell, you can execute this commands.

[NTWDataTech]

Thank you for taking the time to post. This resolved my issue. Your efforts are greatly appreciated.

[NTWDataTech]

Thank you also for posting on this topic. This thread resolved my issue and I really appreciate everyone taking the time to share their experience and knowledge.