muhammadamir
Contributor
Contributor

Upgrading VSphere VCenter 6.7 to 7 (Stuck on Stage 2 of the Process)

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Hi Support, I was doing the upgrade VCenter 6.7 to 7. It gets to the first process of upgrade fine. The stage 2 is stuck at the following attached is screen shot. When I login to the vcenter:5480. Please assist, ASAP.

"Data Transfer and Appliance Setup is in Progress"

1. Copy data from source vcenter server to targer vcenter server = Successful.

2. Setup target vCenter Server and start services, its stuck starting VMwaupgrading from 6.7 to 7.PNGre Performance Charts stuck at 100%.

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VMAKS
VMware Employee
VMware Employee

@muhammadamir

 

Thank you for your post on VMware Communities.

Based on the screenshot if you can login to VCSA Web Client then please follow the VMware KB: 67179 for resolution.

 

Arun Kumar

Install Upgrade Specialist

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Regards,
Arun Kumar
Install Upgrade Specialist
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7 Replies
VMAKS
VMware Employee
VMware Employee

@muhammadamir

 

Thank you for your post on VMware Communities.

Based on the screenshot if you can login to VCSA Web Client then please follow the VMware KB: 67179 for resolution.

 

Arun Kumar

Install Upgrade Specialist

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)"

Regards,
Arun Kumar
Install Upgrade Specialist
"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)
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DMWayne
Contributor
Contributor

Neither of these worked for me.

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alnaser11
Contributor
Contributor

dear DMWayne 

 

iam facing the same issue , can you help me and provide me the steps  if your issue solved 

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mirzabig
Contributor
Contributor

service-control --stop applmgmt

rm -rf /etc/applmgmt/appliance/software_update_state.conf

touch prechecks-succeeded
touch export-succeeded
touch import-succeeded

service-control --start applmgmt

I run in this order it work for me.

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Siskos_goatee
Contributor
Contributor

@mirzabig wrote:

service-control --stop applmgmt

rm -rf /etc/applmgmt/appliance/software_update_state.conf

touch prechecks-succeeded
touch export-succeeded
touch import-succeeded

service-control --start applmgmt

I run in this order it work for me.


This is the solution that worked for me, except that the missing step is that all of the files being "touched" are located at /var/log/vmware/upgrade, so there should ether be a "cd /var/log/vmware/upgrade" command above the touch series, or that path should be prepended onto the file name for each touch command.

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JackWatts
Contributor
Contributor

Should I run these commands from a shell? Putty? How?? I'm have the same problem.

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Yoshimotto
Contributor
Contributor

Hi,

 

You can execute this commands via ssh connection to the vCenter with the vCenter root credentials and go to the shell.

When you are on the shell, you can execute this commands.

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