The upgrade was triggered from the vApp Management page. Since it was stuck at 0%, all I every get is the progress screen.
Going from 7.0.0.10600 to the 7.0.1.00000
Regular HTML5 UI is fine and I can login and still use vCenter, it's like the update isn't even happening.
From SSH/Shell, I can see that the upgrade is "in progress" but not doing anything:
root@localhost [ ~ ]# cat /etc/applmgmt/appliance/software_update_state.conf
{
"state": "INSTALL_IN_PROGRESS",
"version": "7.0.1.00000",
"latest_query_time": "2020-10-08T15:43:36Z",
"operation_id": "/storage/core/software-update/install_operation"
}root@localhost [ ~ ]# cat /storage/core/software-update/install_operation
{
"cancelable": true,
"description": {
"args": [],
"default_message": "Install update",
"id": "com.vmware.appliance.update.install_operation_description"
},
"end_time": null,
"last_updated_time": "2020-10-08T16:05:00.791Z",
"operation": "install",
"progress": {
"completed": 0,
"message": {
"args": [],
"default_message": "Install in progress",
"id": "com.vmware.appliance.update.install_task_message"
},
"total": 100
},
"service": "applmgmt/update",
"start_time": "2020-10-08T16:05:00.791Z",
"status": "RUNNING",
"subtask_order": [
"install"
],
"subtasks": {
"install": {
"cancelable": true,
"description": {
"args": [],
"default_message": "Installing the update",
"id": "com.vmware.appliance.update.install_task_description"
},
"end_time": null,
"last_updated_time": "2020-10-08T16:05:00.791Z",
"operation": "install",
"progress": {
"completed": 0,
"message": {
"args": [],
"default_message": "Install in progress",
"id": "com.vmware.appliance.update.install_task_message"
},
"total": 100
},
"service": "applmgmt/update",
"start_time": "2020-10-08T16:05:00.791Z",
"status": "RUNNING"
}
}
Pre checks succeeded, but I'm just waiting on this and there is no clear message in the applmgmt.log as to what is wrong/trying to be done.
Any help would be appreciated.
Ended up just removing the two state files and the system seems to be letting me attempt the upgrade again.
SSH in as root, enter the shell and run the following
rm /etc/applmgmt/appliance/software_update_state.conf /storage/core/software-update/install_operation
Retrying the update shows a more clear error in the update microservice logging
/storage/updatemgr/software-updateuxai1p27/stage/pkg_list is missing
so I've killed the upgrade using the same method.
Unstaged 7.0u1 and will re-stage & install it from scratch.
I am running into the same issue. Did the re-stage and install work for you?
I'm running into the same issue. Did you ever manage to fix it?
I had to kill the process via SSH. I then restaged and tried the install again and it worked.
Well, that sucks for me. I restaged twice already.
I experienced this issue when using the "stage only" but it worked when I tried the "stage and install"