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DionRow
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Upgrade VCSA 6.7u3L to 7.0u2b insufficient access error failing stage2 step2

build 17137327 (6.7.0.46000)

We get this error at 4% on stage 2 step 2:


Error

Encountered an internal error. see /var/log/firstboot/vmafd-firstboot.py_22561_stderr.log

Resolution

This is an unrecoverable error, please retry install. If you encounter this error again, please search for these symptoms in the VMware Knowledge Base for any known issues and possible resolutions. If none can be found, collect a support bundle and open a support request.

 

Looking at that log file we see:
cat /var/log/firstboot/vmafd-firstboot.py_22561_stderr.log

2021-07-08T22:05:52.508Z password:

2021-07-08T22:05:52.508Z Failed to update DSE ROOT PSC version to 7.0.2, error (50)

Vdcupgrade failed. Error[50] - Insufficient access



2021-07-08T22:05:52.508Z <class 'SystemExit'>

2021-07-08T22:05:52.508Z <class 'SystemExit'>

 

Passwords verified.  Set on source with applmgmt GUI not passwd.

Ideas?

-- dion VMware Systems Admin vExpert VMUG Leader Saskatoon
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VMAKS
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@DionRow


Thank you for posting on VMware Communities.

To resolve the issue for "Vdcupgrade failed. Error[50] - Insufficient access", please follow the below:

1     SSH into source VCSA 6.7
2    Run this command to enable access the Bash shell:
      shell.set --enabled true
3    Type: shell
4    /usr/lib/vmware-vmafd/bin/dir-cli group modify --name Administrators --add Administrator --login administrator
5    Enter password for administrator@yourdomain.xyz:
6    Re-run the upgrade.

 

Regards,
Arun Kumar Sharma
Install Upgrade Specialist

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)

Regards,
Arun Kumar
Install Upgrade Specialist
"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)

View solution in original post

1 Reply
VMAKS
VMware Employee
VMware Employee
Jump to solution

@DionRow


Thank you for posting on VMware Communities.

To resolve the issue for "Vdcupgrade failed. Error[50] - Insufficient access", please follow the below:

1     SSH into source VCSA 6.7
2    Run this command to enable access the Bash shell:
      shell.set --enabled true
3    Type: shell
4    /usr/lib/vmware-vmafd/bin/dir-cli group modify --name Administrators --add Administrator --login administrator
5    Enter password for administrator@yourdomain.xyz:
6    Re-run the upgrade.

 

Regards,
Arun Kumar Sharma
Install Upgrade Specialist

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)

Regards,
Arun Kumar
Install Upgrade Specialist
"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)