VMware Cloud Community

Unable to upgrade VCSA


We keep upgrading our VCSA to the latest version 7. Currently we are in version 6.7.

However the upgrade never succeeds because on our original vcsa the vmware-updatemgr service refuses to start.


Here is the error that we were able to find in the service log

[ERROR] Can't get VC endpoit URL: object of type 'NoneType' has no len()
[ERROR] Unable to retrieve VC url from Lookup Service
[WARNING] Attempt to login into VC failed...


Have you ever encountered this type of problem?

I specify that we are a school not authorized to support vmware

Thanking you



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Hot Shot
Hot Shot

Hey, looks like a network issue, 

Is stage 2 failing or stage 1? 

any screenshots? 


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