Unable to launch console. Action ends up in freezing client. Need forcefull exit.

[sumdesh]

Hello Experts,

Greetings!

I recently upgraded from vSphere 5.0 to vSphere 5.5. (Desktop client not using web client)

I am unable to open console.

1st Workflow,

1. Select VM in inventory -> Right Click menu -> Open console.

2. Select a VM and click console tab.

On both instances vSphere freeze and require closure from task manager.

Any work around?

~Sumit Deshpande

[sumdesh]

Any suggestions?

[ramkrishna1]

Hi

Welcome to the communities.

which version esx and client version and os on which its installed.

Take care!

[Gav0]

you might be hitting this bug:

PR
     1119481: Attempts to access the virtual machine console from vCenter
     Server might fail with error message similar to the following:

     Unable to connect to the MKS: The operation is not allowed in the
     current state

     This issue occurs after you perform any one of the following actions:

• You reload.vmx file without removing the virtual machine from the inventory.
• You restart the hostd service when the virtual machine is running.

The issue is resolved in the below patch:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=206378...