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DraK-KarD
Contributor
Contributor
‎06-05-2023 12:41 AM

Unable to install or deploy VCSA 8.0.1

Hello all,

I'm trying to install or deploy VCSA v8.0.1.21560480 on ESXi v8.0.1.update1-21495797.

Every time it failed at 92% in stage 2 when it try to start the Content-Library service.

DNS is OK for ESXi et VCSA, direct and reverse.

 

Any idea ?

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Kinnison
Commander
Commander
‎06-05-2023 01:33 AM

Comment removed...

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DraK-KarD
Contributor
Contributor
‎06-05-2023 01:48 AM

Hello Kinnison,

yeah it's for production environment .

We're building the virtual environment and we're stuck at this stage.

We have sent already support-bundle to VMware support, but since friday no answer.

So I try here for some idea.

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DraK-KarD
Contributor
Contributor
‎06-05-2023 02:10 AM

The only error I fond regarding Content-Library service is in the content-library-runtime.log.stderr

Error is :

Exception in thread "main" org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'vmTemplateMinitor': Invocation of init method failed; nested exception is java.lang.NullPointerException.

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Kinnison
Commander
Commander
‎06-05-2023 02:24 AM

Comment removed...

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DraK-KarD
Contributor
Contributor
‎06-05-2023 04:16 AM

It seems that we found the culprit.

It's the suffix DNS, the client wants à suffix with multiples dots like a.b.c.d

We changed to c.d and the install ended successfully.

 

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Kinnison
Commander
Commander
‎06-05-2023 05:58 AM

Comment removed...

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DraK-KarD
Contributor
Contributor
‎06-05-2023 08:12 AM

It seems the ticket went to the Engineer, and they will provide a fix. I'm a bit surprise from their answer.

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