VMware Cloud Community
RamyaNagaraj09
Contributor
Contributor
Jump to solution

Reports when Installation is done via SCCM tool

When the installation is done via SCCM tool, Is there any way to report back to the admin if something fails?

Note: Installer is created using Bitrock InstallBuilder.

Reply
0 Kudos
1 Solution

Accepted Solutions
sudeshnas
VMware Employee
VMware Employee
Jump to solution

Hi RamyaNagaraj09,

The log files can be viewed with a tool called CMTrace tool located in the path : <SCCM setup DVD>SMSSETUP/TOOLS. The client logs are located in the path :  %WINDIR%System32/CCM/Logs folder. For 64 Bit Operating System :  %WINDIR%SysWOW64CCMLogs. The SCCM server log files are located in the: <INSTALL_PATH>Logs or SMS_CCMLogs folder.

But for more information it is always better to check the logs on the client.

Regards,

Sudeshna Sarkar

Install-Upgrade Specialist

___________________________________________________________________________

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)"

View solution in original post

Reply
0 Kudos
7 Replies
scott28tt
VMware Employee
VMware Employee
Jump to solution

The installation of what exactly?


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
Reply
0 Kudos
sudeshnas
VMware Employee
VMware Employee
Jump to solution

Hi RamyaNagaraj09,

If the installation fails you can definitely report back to the admin to find out the cause of the failure.

You can also refer to the following guide page34 to find out the generic issues for the vmware tools installation failure when attempted from sccm tools.

https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/deploying-vmware-tools-u...

Regards,

Sudeshna Sarkar

Install-Upgrade Specialist

Reply
0 Kudos
RamyaNagaraj09
Contributor
Contributor
Jump to solution

Hi sudeshnas​- Thanks for you reply! Does the SCCM get the details of the client machine where installation has failed?

Also to debug further, should we check logs within the client system ?

Reply
0 Kudos
RamyaNagaraj09
Contributor
Contributor
Jump to solution

scott28tt​ - Installation of any application created using Bitrock InstallBuiler.

Reply
0 Kudos
scott28tt
VMware Employee
VMware Employee
Jump to solution

OK, let me be more specific in my question:

What VMware products or components are you deploying in this way?


-------------------------------------------------------------------------------------------------------------------------------------------------------------

Although I am a VMware employee I contribute to VMware Communities voluntarily (ie. not in any official capacity)
VMware Training & Certification blog
Reply
0 Kudos
sudeshnas
VMware Employee
VMware Employee
Jump to solution

Hi RamyaNagaraj09,

From vmware's perspective I am not sure about any other application created by the "Bitrock InstallBuilder", but vmware tools download from the vmware's official site : https://my.vmware.com/ can be installed using the SCCM utility tool.

Regards,

Sudeshna Sarkar

Install-Upgrade Specialist

Reply
0 Kudos
sudeshnas
VMware Employee
VMware Employee
Jump to solution

Hi RamyaNagaraj09,

The log files can be viewed with a tool called CMTrace tool located in the path : <SCCM setup DVD>SMSSETUP/TOOLS. The client logs are located in the path :  %WINDIR%System32/CCM/Logs folder. For 64 Bit Operating System :  %WINDIR%SysWOW64CCMLogs. The SCCM server log files are located in the: <INSTALL_PATH>Logs or SMS_CCMLogs folder.

But for more information it is always better to check the logs on the client.

Regards,

Sudeshna Sarkar

Install-Upgrade Specialist

___________________________________________________________________________

"Did you find this helpful? Let us know by completing this survey (takes 1 minute!)"

Reply
0 Kudos