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TCuello
Contributor
Contributor

Remote Console Resolution after VMware Tools Upgrade

I'm not sure what discussion to put this issue under as but, As the title suggested, I upgraded one of my golden images to VMware tools version: 10346. After the upgrade was finished I remote consoled in and the scaling for the remote console does not scale with my window. I have switched the Video Card to Auto-Detect-Settings in the settings for the specific golden image and it still did not change.Golden Image resolution issue after vmware tools upgrade.PNG.

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e_espinel
Virtuoso
Virtuoso

Hello.
As I understand the Vmtools version would be 10.3.10 and the build 10346 for VMware vSphere 6.5 Update 3 . It would be necessary to verify the VMtools requirements for the VM operating system.
Attached link

https://docs.vmware.com/en/VMware-Tools/10.3/rn/vmware-tools-10310-release-notes.html

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
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TCuello
Contributor
Contributor

Ah, that's most likely my issue then. We're running on ESXI 6.0 although I'm pretty sure I saw that 10.3.10 was compatible with 6.0 but I might have been mistaken. Thanks again for the fast reply.

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e_espinel
Virtuoso
Virtuoso

Hello.

More info

https://packages.vmware.com/tools/versions

 

Enrique Espinel
Senior Technical Support on IBM, Lenovo, Veeam Backup and VMware vSphere.
VSP-SV, VTSP-SV, VTSP-HCI, VTSP
Please mark my comment as Correct Answer or assign Kudos if my answer was helpful to you, Thank you.
Пожалуйста, отметьте мой комментарий как Правильный ответ или поставьте Кудо, если мой ответ был вам полезен, Спасибо.
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