Re: PreUpgrade tool (AgentUpgradeChecker.exe) fail...

pmcilvaine · ‎08-11-2010

Hello,

I am upgrading my VirtualCenter 2.5 to version 4 and wanted to run the Pre Upgrade checker tool beforehand. I have the software and tried to run the program (AgentUpgradeChecker.exe) but all I get is an hour glass for a few seconds and then nothing.

Has anyone experienced this or have a solution? I've tried launching it from the autorun.exe program (from the list that comes up) and nothing happens there either.

Also, if I can't get the tool to run, would I be shooting myself in the foot if I decided to move forward with the upgrade anyway?

Thanks,

Patrick

pcerda · ‎08-11-2010

Hi,

I have never experienced this behavior. Have you seen the event logs of OS?

Which OS are you using to Upgrade vCenter Server? Remember vCenter Server 4.1 only runs on 64-bits OS.

It's too risky to upgrade vCenter Server without perform the Pre-Upgrade tool. Some hosts could have troubles to communicate with vCenter Server after the Upgrade process and you cannot manage them.

Regards / Saludos

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VMware VCP-410

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Si encuentras que esta o cualquier otra respuesta ha sido de utilidad, vótalas. Gracias.

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jkumhar75 · ‎08-11-2010

Hi,

You need to run the preupgrade tool in order to complete the upgrade process successfully.For the know issues with the upgrade tool, see the link below.

http://www.vmware.com/support/vsphere4/doc/vsp_vc40_u1_rel_notes.html

If you found this or other information useful, please consider awarding points for "Correct" or "Helpful".

Jayprakash VCP3,VCP4,MCSE 2003

If you found this or other information useful, please consider awarding points for "Correct" or "Helpful". Jayprakash VCP3,VCP4,MCSE 2003 http://kb.vmware.com/

pmcilvaine · ‎08-24-2010

I've figured out the problem - thanks to checking the event log for a .NET error and looking up the obscure error code. Found a post that the agent upgrade checker cannot be run from a network share, and must be run locally on the Virtual Center host. I moved the folder to the C: drive and voila - it runs!

VMWare should really put this in the documentation.

pcerda · ‎08-24-2010

Wow, it's incredible the tool fails because that reason!

Regards / Saludos

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